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- Tasks: Lead client onboarding and ensure successful platform adoption for a cutting-edge AI SaaS.
- Company: Join a high-growth AI SaaS startup with a focus on innovation and customer success.
- Benefits: Fully remote work, competitive salary, and a chance to shape the client experience.
- Other info: Dynamic, high-performance environment with opportunities for growth and impact.
- Why this job: Be part of a mission-critical role that transforms client experiences and drives success.
- Qualifications: 3-5+ years in onboarding or customer success, with a background in Benefits implementation.
The predicted salary is between 60000 - 80000 £ per year.
Areti Group is partnering with a high-growth, product-first AI SaaS company quietly building something category-defining for global organisations. Exceptional talent density. We are hiring Senior Enterprise Onboarding Managers – AI SaaS (Benefits Platform) who will play a mission-critical role in delivering world-class onboarding and platform adoption.
Location: Remote (UK)
Type: Full-time
Stage: High-growth AI SaaS | Product-first | Global customers
This is not a traditional implementation role. You’ll be the person who turns a signed contract into a successful client launch. You’ll guide customers through onboarding, configure the platform, run training, coordinate internally with Product and Operations, and ensure every customer goes live confident, excited, and ready to adopt the platform.
Responsibilities include:
- Coordinating data and system configuration
- Working with Product & Engineering on configuration or technical requirements
- Delivering clear and engaging training sessions
- Helping customers get value from day one
- Tracking and improving metrics and outcomes
- Proactively identifying risks and ensuring projects stay on track
Requirements:
- 3–5+ years experience in onboarding, implementation, customer success, or project delivery
- Experience in Benefits is a must - Flexible Benefits, HR Tech / Reward Tech, Benefits Implementation
- Ability to manage multiple onboarding projects simultaneously
- Experience delivering virtual training sessions
- Project management certifications
Join a category-defining AI SaaS company. Product-first business solving complex problems. A genuinely high-performance environment. Fully remote working.
If you enjoy solving problems, working directly with customers, and building exceptional onboarding experiences - this is a rare opportunity to join a company at exactly the right moment.
🌳🌳🌳 Senior Implementation / Onboarding Manager - Enterprise SaaS (Benefits Platform)- (Enterprise SaaS) AI SaaS Startup - FULLY REMOTE (UK) 🌳🌳🌳 employer: Areti Group | B Corp™
Contact Detail:
Areti Group | B Corpâ„¢ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 🌳🌳🌳 Senior Implementation / Onboarding Manager - Enterprise SaaS (Benefits Platform)- (Enterprise SaaS) AI SaaS Startup - FULLY REMOTE (UK) 🌳🌳🌳
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at AI SaaS companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your onboarding successes and how you’ve helped clients adopt new platforms. This will make you stand out during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s product inside out. Be ready to discuss how you would approach onboarding for their specific platform and what metrics you’d focus on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 🌳🌳🌳 Senior Implementation / Onboarding Manager - Enterprise SaaS (Benefits Platform)- (Enterprise SaaS) AI SaaS Startup - FULLY REMOTE (UK) 🌳🌳🌳
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Implementation/Onboarding Manager. Highlight your experience in onboarding, implementation, and customer success, especially in the Benefits sector. We want to see how your skills align with our mission-critical needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about onboarding and how you can help our clients succeed. Share specific examples of your past successes and how they relate to the role. We love a good story!
Showcase Your Training Skills: Since delivering engaging training sessions is key for this role, make sure to highlight any relevant experience. Whether it's virtual training or hands-on workshops, let us know how you've helped others learn and adopt new platforms successfully.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Areti Group | B Corpâ„¢
✨Know the Product Inside Out
Before your interview, make sure you understand the AI SaaS benefits platform thoroughly. Familiarise yourself with its features, how it solves customer problems, and any recent updates. This will help you demonstrate your passion for the product and show that you're ready to hit the ground running.
✨Showcase Your Onboarding Experience
Prepare specific examples from your past roles where you've successfully managed onboarding projects. Highlight your ability to configure platforms, run training sessions, and ensure customer satisfaction. Use metrics to back up your achievements, as this company is obsessed with outcomes.
✨Emphasise Your Problem-Solving Skills
Since this role involves turning signed contracts into successful launches, be ready to discuss how you've tackled challenges in previous onboarding experiences. Share stories that illustrate your proactive approach to identifying risks and keeping projects on track.
✨Engage with the Interviewers
During the interview, ask insightful questions about the company's culture, their approach to client success, and how they measure onboarding effectiveness. This shows your genuine interest in the role and helps you assess if it's the right fit for you.