At a Glance
- Tasks: Lead client engagements and manage team activities to ensure success.
- Company: Join Arete, a growing company in the fast-paced cybersecurity industry.
- Benefits: Enjoy competitive salaries, fully paid benefits, and a supportive work environment.
- Other info: Be part of a fun, dedicated team that values diversity and innovation.
- Why this job: Make a real impact in cybersecurity while crafting your own path to greatness.
- Qualifications: 7+ years in digital investigations and strong technical skills required.
The predicted salary is between 44595 - 54505 £ per year.
- ROLES & RESPONSIBILITIES
- Responds to Client, Counsel, Carrier (CCC) in accordance with Key Performance Indicators (KPIs) and urgency of requests
- Is solely responsible for the success, failure, and management of all team members’ activities and communications during the engagement
• Engagement Management (External)
- Leads the technical conversation and drive the direction and strategy of the engagement
- Educates the Client on how to make an informed decision
- Guides the Client on the importance of conducting a cost vs. benefit analysis
- Maintains accountability for accurate and timely password changes within 24 hours
- Builds the strategy for success and deliver it
- Assists client with developing and executing their recovery plans
- Establishes priorities for their IT and Arete engagement personnel
- Is the subject matter expert on various technologies, infrastructure, and engagement-specific items
- Tracks progress to completion
• Engagement Management (Internal)
- Communicates clearly and manages priorities by role ensuring each team member understands their tasks, values, and time to deliver
- Ensures project workstreams are being delivered on-time
- Monitors budget and team hours against allocated hours within the statement of work (SOW)
- Ensures daily time entry is complete within Project management tool for the team
- Ensures project workstreams are being delivered on-time
- Ensures project budget is correct. Identifies potential overages and requests amendments when workstream budgets reach 75%, if necessary
- Ensures the engagement team is utilized to a blended 70%
- Easily identifies opportunities for add-on services to continue assisting Clients with Arete resources
- Ensures teams execute tasks successfully and validates work product quality
- Provides routine updates to CCC regarding overall engagement and action items
- Delivers to the Client on-time based on agreed upon service level agreement (SLA) and/or as needed
- Coaches and mentors junior team members
- Proposes tactics and strategies that impact overall processes
- May perform other duties as assigned by management
SKILLS AND KNOWLEDGE
- Excellent time management and organizational skills
- Widely recognized technical abilities
- Ability to teach others
- Proficiency with reading the room and adjusting conversational style accordingly.
- Ability to navigate difficult conversations effortlessly
- Expert at managing client expectations
- Ability to independently train, mentor, coach and lead team members globally and take ownership over their wins and losses
- Ability to lead projects with security implementations
- Thorough background or knowledge of network enterprise systems administration
- Thorough knowledge and understanding of operating systems and hardware architectures: Linux/Unix, Mainframe, Windows, Cloud, etc.
- Thorough knowledge and experience with core set of standard Industry technology and platforms and familiarity with cybersecurity tools. Hands-on not required but a plus
- Endpoint Detection and Response (EDR) solutions
- E-mail platforms: Microsoft Office (M365), On-premises Exchange, Google Workspace
- Anti-virus (AV) vendors
- Identity Access Management (IAM)/Zero Trust systems
- Disaster Recover Plans
- Firewall and Virtual Private Network (VPN) platforms
- Remote access tools
- Knowledge of Enterprise architecture
- Network segmentation
• Cloud Provider Platforms
- Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
- On-premises technologies, Physical and Virtual
- Servers, Firewalls, routers, storage, Security Information Event Management (SIEM), Multi-factor authentication
- DMZ configurations
- Thorough knowledge of containment, preservation, and acquisition of data within compromised IT environments
- Thorough knowledge of email servers: on-premises, cloud hosted, and third-party hosted
- Demonstrates deep understanding of configurations
- Understands how email servers connect to or authenticate with Active Directory (AD)
- Understands how to collect relevant logs from popular email services (Exchange, Exchange Online, Google Workspace, and M365)
- Familiarity with or knowledge of how to familiarize oneself with additional platforms as required
- Comfortable directing IT personnel to perform collection of required log information
- Knowledgeable with securing email platforms and directing IT administrators on proper configuration techniques Ability to establish priorities, work independently and proceed with objectives with minimal supervision
- JOB REQUIREMENTS
- Minimum of 7 years conducting digital investigations or leading full-cycle incident response investigations for a major consulting firm or global IR company
- Bachelor's degree in a computer science related discipline and 8+ years related experience or Master's Degree and 6+ years related experience or J.
- D. and 4+ years related experience
- Minimum of 1 industry certifications: GCFA, GCFE, GCIH, GISP, CISSP, Security+, MCSC, Network+, or equivalent
- DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions.
Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.
- PHYSICAL DEMANDS
- No physical exertion required
- Travel within or outside of the state
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects
- TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with Arete salary and benefit policy.
FLSA OVERTIME CATEGORY
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
DECLARATION
The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.
EQUAL EMPLOYMENT OPPORTUNITY
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Different makes us better.
Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team.
We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other.
Of course, we will offer you great pay and benefits, but we’re about more than that.
Arete is a place where you can craft your own path to greatness.
Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Different makes us better.
Engagement Lead, UK employer: Arete Incident Response
Arete Incident Response is an attractive employer due to its focus on professional development and a collaborative work culture. Employees benefit from opportunities to enhance their skills while working on strategic engagements that make a real impact. The company's commitment to clear communication and accountability fosters a supportive environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Lead, UK
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Arete Incident Response, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Arete Incident Response
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Arete Incident Response. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Engagement Lead, UK
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Arete Incident Response insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Arete Incident Response that you’re committed to staying ahead in the game.
How to prepare for a job interview at Arete Incident Response
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Arete Incident Response to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Arete Incident Response.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
