Senior Associate, Relationship Management Operations in London

Senior Associate, Relationship Management Operations in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support strategic initiatives and enhance client engagement in a dynamic operations role.
  • Company: Join Ares, a leading firm driven by collaboration and innovation.
  • Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
  • Other info: Flexible work environment with ongoing application acceptance.
  • Why this job: Make a real impact in the asset management industry while developing your skills.
  • Qualifications: 5 years of corporate experience, strong analytical skills, and attention to detail.

The predicted salary is between 60000 - 80000 £ per year.

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Role Overview:

Operations role within the EMEA Relationship Management team. The Relationship Management team is responsible for increasing the firm’s assets under management through institutional fundraising across the entire Ares platform of products. The role is highly detail-oriented and requires strong organisational skills, with responsibility for ensuring accurate data management, timely delivery of projects, and the smooth coordination of team activities. The candidate will support the firm’s strategic fundraising objectives by driving operational efficiencies, enhancing data processes, and enabling effective client engagement across Europe. In addition, the role will work closely with senior members of the Relationship Management team, supporting strategic initiatives, enhancing client coverage efforts, and contributing to the effectiveness of investor engagement across the region.

Primary Functions & Responsibilities:

  • Strategic & Project Support
    • Support the Head of EMEA Relationship Management on key strategic initiatives, aligning team priorities with broader business objectives.
    • Manage project timelines, dependencies, and stakeholder communication across strategic initiatives.
    • Support cross-functional operational improvement initiatives from design through implementation.
  • Operational Excellence & Execution
    • Provide high-quality operational and strategic support to the EMEA Relationship Management team, ensuring accuracy, attention to detail, and timely execution of deliverables.
    • Manage multiple priorities and deadlines across projects, maintaining discipline in tracking progress and delivery.
    • Identify and implement process enhancements to drive efficiency across the EMEA Relationship Management function.
  • Data, Reporting & Systems
    • Develop and enhance methodologies for tracking client and prospect activity, ensuring robust Salesforce data management.
    • Create and maintain automated reporting to improve visibility into AUM, capital flows, pipeline, and client activity.
    • Produce high-quality reports and presentations, ensuring accuracy, clarity, and alignment with business objectives.
  • Client & Commercial Support
    • Prepare materials and insights for investor meetings, including agendas and briefing documents.
    • Support demand assessments for new fund launches by tracking investor interest and coordinating inputs.
    • Analyse the client base to identify opportunities for deeper engagement and cross-platform collaboration.
  • Events, Roadshows & Planning
    • Coordinate investor events, roadshows, and conferences, including logistics, materials, and stakeholder alignment.
    • Oversee regional roadshow planning and scheduling to optimize client engagement and team efficiency.
    • Track and manage budgets related to events and team activity, including post-event analysis.
  • Cross-Functional Collaboration
    • Partner closely with Product Management, Investor Relations, Investor Operations, Compliance, and other teams to enable effective execution.
    • Facilitate information flow across the Global Client Solutions platform, working with functions such as Strategic Partnerships, Quantitative Research, RFP, and Marketing.

Qualifications:

  • Undergraduate degree.
  • Minimum 5 years of corporate experience with 2 years of asset management, investment banking or buyside experience preferred.
  • Familiarity with the asset management industry, leveraged finance, and alternative investment strategies.
  • Exceptional written, verbal, and presentation skills.
  • Advanced Excel, PowerPoint, and Word skills required; experience with Power BI/Tableau and Salesforce preferred.
  • Strong analytical capabilities with experience building dashboards, reporting frameworks, and data visualizations.
  • Problem solver with ability to research solutions and suggest resolutions.
  • Takes initiative and has a strong work ethic, as well as a high attention to detail.
  • Demonstrated ability to handle highly confidential and sensitive information with discretion, professionalism, and integrity.
  • Highly motivated with the ability to set priorities, multi-task and monitor own workload to meet deadlines.
  • Flexibility and adaptability to operate effectively in a fast-paced, high-performance environment.
  • High energy, enthusiasm, and drive.

Reporting Relationships: Head of Europe, Middle East and Africa Relationship Management.

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Senior Associate, Relationship Management Operations in London employer: Ares Operations

At Ares, we pride ourselves on being an exceptional employer, fostering a culture that values collaboration, responsibility, and entrepreneurial spirit. Our commitment to employee growth is evident through our inclusive work environment and tailored career development programmes, ensuring that every team member can thrive in their role while contributing to our strategic objectives across Europe. With a focus on operational excellence and innovative client engagement, Ares offers a dynamic workplace where diverse talents can make a meaningful impact in the asset management industry.

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Contact Details:

Ares Operations Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Associate, Relationship Management Operations in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Ares through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!

Tip Number 2

Prepare for the interview by researching Ares’ recent projects and initiatives. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission of shared prosperity.

Tip Number 3

Practice our answers to common interview questions, especially around teamwork and problem-solving. Ares values collaboration, so let’s highlight our experiences where we’ve worked effectively in teams.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the Ares team.

We think you need these skills to ace Senior Associate, Relationship Management Operations in London

Organisational Skills
Data Management
Project Management
Salesforce
Excel
PowerPoint
Word

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Senior Associate role. Highlight your organisational skills and attention to detail, as these are key for this position.

Showcase Your Experience:Don’t just list your previous jobs; explain how your past experiences relate to the responsibilities of the role. Use examples that demonstrate your ability to manage projects and enhance operational efficiencies.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see how you fit into our team and culture.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Ares Operations

Know Your Stuff

Before the interview, dive deep into Ares and its core values. Understand their collaborative culture and how your experience aligns with their mission of shared prosperity. This will help you demonstrate that you're not just a fit for the role, but also for the company.

Showcase Your Organisational Skills

Since the role is highly detail-oriented, prepare examples that highlight your organisational skills. Think about times when you managed multiple projects or improved processes. Be ready to discuss how you ensure accuracy and timely delivery in your work.

Be Data Savvy

Familiarise yourself with Salesforce and any data management tools mentioned in the job description. Bring examples of how you've used data to drive decisions or improve client engagement. This will show that you can contribute to operational efficiencies right from the start.

Prepare for Client Engagement Scenarios

Think about potential investor meeting scenarios and how you would prepare materials or insights. Be ready to discuss how you would analyse client bases for deeper engagement opportunities. This will demonstrate your proactive approach to client relationships.