At a Glance
- Tasks: Welcome customers, take orders, and maintain a clean restaurant environment.
- Company: Join Arepa & Co, London's leading Venezuelan restaurant brand.
- Benefits: Enjoy free meals, discounts, and extensive training opportunities.
- Other info: Flexible hours with progression opportunities to management roles.
- Why this job: Be part of a friendly team and develop your skills in a vibrant setting.
- Qualifications: Experience in waiting and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17). The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience.
The Job and Requirements
- Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service.
- We will also train you up as Barista and Bartender if you are up for it.
- Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team.
- You must be confident, outgoing and able to engage in conversation with customers and smile.
- Good communication skills are fundamental.
- We are looking for people with experience that can hit the ground running.
Your Profile
- Naturally responsible and committed to do a good job (even when people aren’t looking).
- Reliable (showing up to work when expected and doing a good job).
- Team player and willing to help when needed.
- Positive, open to learn and has a proactive ‘can-do’ attitude.
What You Get If You Join Us
- Finish work usually before 11:30 pm (if you work evenings).
- Two days off per week normally together, (sometimes up to three!).
- Extra day of holiday paid on your birthday.
- Variable incentive bonus on top of service charge.
- Free meals for you when you are working.
- Free meals for you and friends and family once a quarter.
- 25% discount across our restaurant at any time.
- 50% discount when you are on shift.
- Extensive training in several areas (i.e. barista, cocktail making, leadership, personal development).
- Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions).
Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone's individuality.
Job Details
- Job Type: Part-time
- Benefits: Casual dress, Company pension, Discounted or free food, Employee discount, Employee mentoring programme
- Experience: waiter: 1 year (preferred)
- Language: Spanish (nice-to-have but not a requirement for the job) (preferred)
- Work authorisation: United Kingdom (required)
- Work Location: In person
- Experience: Required
- Languages: English – Advanced
- Employment: Part-time
- Schedule: Variable schedule, weekdays and weekends.
- Salary: £12.75 – £13.75 hourly
- Benefits: Tips, free food and store discounts
- Starting time: Immediate start!
Waiter / Waitress employer: Arepa Co
Arepa & Co is an exceptional employer, offering a vibrant work culture in the heart of Elephant and Castle, where team members are valued and encouraged to grow. With extensive training opportunities, including barista and cocktail making, as well as a commitment to internal promotions, employees can look forward to meaningful career advancement. Enjoy flexible hours, generous discounts, and a supportive environment that celebrates diversity and individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a coffee. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be engaging with customers all day. Try role-playing with friends or family to boost your confidence in starting conversations and handling tricky situations. A friendly smile goes a long way!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your passion for customer service. Share any relevant experiences that showcase your ability to create a welcoming environment. We love seeing candidates who are genuinely excited about joining our team!
✨Tip Number 4
Be ready to learn! If you're keen on becoming a barista or bartender, mention it during your application. We value team members who are open to training and development. Show us that you're eager to grow and take on new challenges!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and ability to engage with guests. We want to see that friendly vibe right from the start!
Highlight Relevant Experience:Make sure to mention any previous waiting experience you have. If you've worked in a fast-paced environment or have barista skills, shout about it! We’re looking for people who can hit the ground running.
Be Yourself:We value individuality, so don’t be afraid to let your personality shine through in your application. Whether you’re confident, outgoing, or have a unique story, we want to hear it! Authenticity goes a long way.
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It helps us keep track of applications and ensures you get noticed quickly. Plus, it’s super straightforward!
How to prepare for a job interview at Arepa Co
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Arepa & Co's menu. Being able to discuss the dishes confidently shows your enthusiasm and readiness to engage with customers about their choices.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure a great dining experience, as this is crucial for the role.
✨Practice Your Communication
Since good communication skills are fundamental, practice speaking clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with engaging in conversation with customers.
✨Emphasise Your Team Spirit
Be ready to discuss how you work well in a team. Share specific instances where you collaborated with colleagues to achieve a common goal, as being a team player is key in a busy restaurant environment.
