At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere at Uttoxeter Racecourse.
- Company: Join the vibrant team at one of the Midlands' busiest racecourses.
- Benefits: Enjoy flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Casual role offering freedom to choose your hours and grow your hospitality skills.
- Why this job: Be part of thrilling race days and make memorable experiences for guests.
- Qualifications: Must be smart, polite, and have excellent communication skills.
The predicted salary is between 10 - 12 € per hour.
We currently have an excellent opportunity to join our team at Uttoxeter Racecourse. Uttoxeter Racecourse is one of the busiest racecourses within the Midlands, hosting many exciting race‑days, the most notable of which being the Midlands Grand National.
RESPONSIBILITIES
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- Promote a happy and welcoming atmosphere within the venue.
- Work both alone or as part of a team, being responsible for ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- Serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- Work with honesty and integrity.
Working as a casual member of our catering team, we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.
If you feel you have the right attributes for this role then please apply.
Casual Bar & Hospitality Team Member in Uttoxeter employer: Arena Racing Corporation Limited
At Uttoxeter Racecourse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a vital role in creating memorable experiences for our guests. With flexible working hours, complimentary meals on race days, and access to exciting events, we ensure our casual Bar & Hospitality Team Members enjoy a rewarding and dynamic environment that fosters personal growth and teamwork.
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar & Hospitality Team Member in Uttoxeter
✨Tip Number 1
Get to know the venue! Before your interview, pop by Uttoxeter Racecourse and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while serving guests and how you'd handle them. Being able to demonstrate your ability to keep a smile on your face, even during busy times, will definitely impress.
✨Tip Number 3
Network with current staff! If you know anyone working at the racecourse, chat with them about their experiences. They might share insider tips or even put in a good word for you, which can really boost your chances.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. Make sure to highlight your flexibility and passion for hospitality in your application to stand out from the crowd.
We think you need these skills to ace Casual Bar & Hospitality Team Member in Uttoxeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for, like customer service and teamwork. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for specific skills and experiences, so make sure they’re easy to find!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know the Venue
Before your interview, take some time to research Uttoxeter Racecourse. Familiarise yourself with its history, the types of events it hosts, and its overall atmosphere. This knowledge will not only impress your interviewers but also help you understand how you can contribute to creating that welcoming environment.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to meet the high standards expected at the racecourse.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and professional. A neat appearance shows that you respect the role and the company. Remember, you’ll be representing the venue, so dress in a way that reflects the hospitality industry’s standards.
✨Be Ready to Discuss Teamwork
This position requires both independent work and collaboration with others. Be ready to discuss your experiences working in teams, how you handle conflicts, and how you contribute to a positive team dynamic. Highlighting your interpersonal skills will show that you can thrive in a busy environment like the racecourse.
