At a Glance
- Tasks: Lead the Racing Sales Office team and manage sales processes across multiple venues.
- Company: Join Arena Racing Company, the UK's largest racing group with diverse opportunities.
- Benefits: Enjoy annual venue passes, discounted food, and a supportive work environment.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Be part of a dynamic team driving sales in an exciting racing industry.
- Qualifications: Experience in sales operations or office management in fast-paced environments.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a passionate and knowledgeable Office Manager (Racing Sales) to join our team!
About the Role
Based at the Northern Sales Hub in Doncaster, this role supports sales activity across seven racecourses and five greyhound tracks. The Office Manager is responsible for the effective day‑to‑day management of the Racing Sales Office, predominantly leading on sales administration processes, ensuring systems, data, and reporting are accurate and well maintained for 12 venues. Working closely with the Racing Sales Manager North, the Office Manager will coordinate team activity to ensure outbound calls, enquiries, bookings, and client accounts are managed efficiently, consistently, and in line with group standards. By driving disciplined processes and system integrity, the role supports effective sales activity and maximises revenue delivery.
Key responsibilities of the Office Manager:
- Lead and coordinate the Sales Office team, setting clear expectations and driving performance
- Oversee CRM (EMS), sales systems and data accuracy
- Support Sales Executives to maximise revenue through effective processes and insight
- Manage memberships, reporting and administrative workflows
- Drive team activity (calls, enquiries, follow‑ups) and maintain high service standards
- Ensure compliance, consistency and smooth day‑to‑day operations
What we’re looking for:
- Experience in sales operations, office management or sales support leadership
- Background in a fast‑paced environment (events, leisure, hospitality or similar)
- Strong organisational and systems skills, with attention to detail
About us and Work Perks
Arena Racing Company is the UK’s largest racing group, with 21 venues spanning horse racing, greyhound racing, hotels, golf and events. We’re a diverse, fast‑moving business where our people play a key role in delivering great experiences and driving commercial success.
Work Perks include:
- Annual passes to attend any of our 21 venues
- Discounted food
We will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top‑down effort to be role models on what diversity, inclusion and belonging means in society.
The Grandstand Doncaster South Yorkshire DN2 6BB
Office Manager (Racing Sales - North) employer: Arena Racing Corporation Limited
Arena Racing Company is an exceptional employer, offering a vibrant work culture that thrives on diversity and inclusion. Located in Doncaster, the Office Manager role provides unique opportunities for professional growth within the UK's largest racing group, where employees enjoy perks such as annual venue passes and discounted dining. Join us to be part of a dynamic team that values your contributions and supports your career development in a fast-paced, engaging environment.
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager (Racing Sales - North)
✨Tip Number 1
Network like a pro! Reach out to people in the racing and sales industry, especially those connected to the venues you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company, its values, and recent news. Show us you’re not just another candidate but someone who genuinely cares about the role and the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the Office Manager role. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office Manager (Racing Sales - North)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Manager role. Highlight your experience in sales operations and office management, especially in fast-paced environments like events or hospitality. We want to see how your skills align with what we're looking for!
Showcase Your Organisational Skills:In your application, emphasise your strong organisational and systems skills. Give examples of how you've maintained data accuracy and managed administrative workflows in previous roles. This will show us you can handle the day-to-day management of our Racing Sales Office.
Highlight Team Leadership Experience:If you've led a team before, make sure to mention it! We’re keen on candidates who can coordinate team activity and drive performance. Share specific instances where you set clear expectations and achieved results with your team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know Your Sales Operations
Make sure you brush up on your knowledge of sales operations and office management. Familiarise yourself with the specific processes and systems used in the racing industry, especially those related to CRM and data accuracy. This will show that you're not just passionate but also well-informed about the role.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences that highlight your organisational skills and attention to detail. Think about how you've managed multiple tasks or projects simultaneously, especially in fast-paced environments. Be ready to discuss how you can apply these skills to support the Racing Sales team effectively.
✨Showcase Team Leadership Experience
Since the role involves leading a team, be prepared to talk about your leadership style and experiences. Share specific instances where you've set clear expectations and driven performance within a team. This will help the interviewers see how you can coordinate and motivate the Sales Office team.
✨Align with Company Values
Research Arena Racing Company’s values and work culture. Be ready to discuss how your personal values align with theirs, particularly around diversity, inclusion, and delivering great experiences. Showing that you understand and appreciate their commitment to these principles can set you apart from other candidates.
