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- Tasks: Welcome guests, manage check-ins, and ensure a smooth night shift experience.
- Company: Join a supportive team at a leading hotel brand.
- Benefits: Enjoy hotel discounts, annual leave, and health perks.
- Other info: Diverse and inclusive workplace committed to employee well-being.
- Why this job: Make a real impact overnight while developing your hospitality skills.
- Qualifications: Previous hotel experience preferred; great communication skills essential.
The predicted salary is between 24000 - 30000 £ per year.
Hours: 10:00 PM – 7:00 AM | 5 days out of 7
Are you someone who’s friendly, enthusiastic, and thrives on delivering great service? If you enjoy working as part of a team and like to stay calm under pressure, we’d love to hear from you. We’re currently recruiting for a Night Receptionist to join our Front Office team on a fixed-term maternity cover contract. You’ll support the night team in running reception overnight—helping guests feel welcome and ensuring all administrative tasks are completed to Marriott brand standards.
Why Join Us?
- 2 Annual Members Passes – giving access to over 1,500 racedays
- Hotel discounts and complimentary golf
- 22 days of annual leave, increasing up to 28 with length of service
- Pension and group life assurance schemes
- Healthshield – including 24/7 GP access and Employee Assistance Programme
- …and more great benefits!
What You’ll Be Doing:
- Providing a warm, professional welcome to guests during the night shift
- Managing overnight check-ins, check-outs, and guest enquiries
- Supporting night audit procedures and completing admin tasks accurately
- Handling guest feedback or concerns and ensuring follow-up is completed
- Conducting regular safety and floor checks
- Keeping the handover log and daily records up to date
- Following all current procedures and new company updates
What We’re Looking For:
- Previous experience in a hotel front office role (night shift preferred)
- Comfortable using hotel systems – experience with Opera is a plus
- A great communicator who is calm, professional, and approachable
- Someone dependable, open, and happy to work independently overnight
- A team player who supports colleagues and takes pride in their work
A DBS check will be required for the successful candidate. This is a great opportunity to be part of a supportive and welcoming team during a key time in our operation. If you’re ready to make a real impact overnight, apply today—we’d love to hear from you.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Night Receptionist in Lingfield employer: Arena Racing Corporation Limited
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist in Lingfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Night Receptionist. We want you to shine, so rehearse your answers and be ready to showcase your skills!
✨Tip Number 3
Dress the part! Even if it’s a night shift, looking professional can make a great first impression. It shows you’re serious about the role and ready to represent the team well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Night Receptionist in Lingfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic nature shine through. We want to see the real you, so don’t be afraid to show us how you’d fit into our team!
Tailor Your Experience: Make sure to highlight any previous experience in hotel front office roles, especially night shifts. We love seeing how your background aligns with what we’re looking for, so be specific!
Be Professional Yet Approachable: Your written application should reflect your calm and professional demeanor. Use a friendly tone while maintaining professionalism to show us you can handle guest interactions with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know the Night Shift
Familiarise yourself with the unique challenges of working overnight. Understand how to manage guest check-ins and check-outs during quieter hours, and be prepared to discuss your strategies for staying alert and efficient while working through the night.
✨Showcase Your Communication Skills
As a Night Receptionist, you'll need to communicate effectively with guests and team members. Prepare examples of how you've handled guest inquiries or concerns in the past, especially in high-pressure situations. This will demonstrate your calm and professional approach.
✨Highlight Relevant Experience
If you have previous experience in hotel front office roles, especially during night shifts, make sure to emphasise this. Be ready to discuss specific systems you've used, like Opera, and how you've contributed to maintaining brand standards in your previous positions.
✨Prepare for Safety Protocols
Safety checks are crucial during night shifts. Brush up on any relevant safety procedures and be prepared to discuss how you would conduct regular floor checks and handle emergencies. Showing that you take safety seriously will set you apart from other candidates.