Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead catering operations at exciting events and ensure top-notch service delivery.
- Company: Join Arena Racing Company, the UK's largest horse racing group with diverse entertainment offerings.
- Benefits: Enjoy annual venue passes, discounted food, and a growing holiday allowance up to 28 days.
- Other info: Diverse and inclusive workplace committed to employee growth and development.
- Why this job: Be part of a dynamic team that creates unforgettable experiences for thousands of guests.
- Qualifications: GCSEs in Maths and English; experience in high-volume catering and event management preferred.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a passionate and knowledgeable Catering Operations Manager to join our team at Great Yarmouth!
About us… Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.
What is ARC? We embrace diversity. We develop our people. We care for our visitors. We think about our impact. We are proud of our sport.
Work Perks of being a Catering Operations Manager:
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
- And so much more…
About the role: The Catering Operations Manager is responsible for overseeing all catering activities at Great Yarmouth Racecourse, including in-house services and third-party concessions, while ensuring the smooth delivery of race days and events. Working closely with senior leadership, the Catering Operations Manager provides on-site direction, maintains high service standards, and supports operational continuity. The role focuses on driving revenue growth, controlling costs, and leading a high-performing catering team to deliver consistent, high-quality customer experiences across all events.
Responsibilities of a Catering Operations Manager:
- Support the Site General Manager in delivering the catering strategy, aligned with business objectives and commercial targets
- Drive high standards in food quality, service delivery, and customer experience
- Plan staffing across all events, ensuring efficient rota management and control of labour costs
- Work with Sales teams to coordinate catering for race days and events, ensuring seamless delivery
- Lead the planning and delivery of high-volume events with consistent, high-quality execution
- Manage labour and resources across catering operations to maximise efficiency and performance
- Develop team members through performance reviews and support recruitment initiatives
- Contribute to revenue growth by optimising catering and retail opportunities
- Work with the Head Chef to ensure quality, consistency, and cost control
- Maintain financial controls, including purchasing compliance and cost of sales management
- Maximise revenue through effective pricing and operational strategies
- Promote a positive, high-performing team culture
- Monitor performance and drive continuous improvement
- Identify new commercial opportunities to enhance revenue and customer experience
- Ensure accurate promotion of catering offers with Marketing
- Maintain operational standards and ensure compliance with food safety and allergen regulations
The person we are looking for as Catering Operations Manager has:
- GCSE Grade C or above in Maths and English
- Personal Licence, Business/Event Management Degree, or IOSH Managing Safely (desirable)
- Experience in a leisure, sporting, or event-led environment delivering large-scale events (5,000+ attendees)
- Strong background in high-volume catering and multi-format hospitality
- Proven ability to manage event delivery, labour, and costs within budget
- Experience driving spend per head and enhancing customer experience
- Ability to work cross-functionally with Sales, Marketing, and Operations
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Catering Operations Manager in Great Yarmouth employer: Arena Racing Corporation Limited
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Operations Manager in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to people in the catering and events industry, especially those connected to ARC. Attend local events or join online groups where you can meet potential colleagues and learn about job openings.
✨Tip Number 2
Show off your skills! If you have experience managing large-scale events, make sure to highlight that in conversations. Share specific examples of how you've driven revenue growth or improved customer experiences in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to the hiring managers at ARC through our website. Express your enthusiasm for the Catering Operations Manager role and share why you’d be a great fit.
✨Tip Number 4
Prepare for interviews by researching ARC’s values and recent events. Be ready to discuss how you can contribute to our mission of delivering first-class service and creating an electric atmosphere at our venues.
We think you need these skills to ace Catering Operations Manager in Great Yarmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to the vibrant atmosphere at Great Yarmouth.
Tailor Your CV: Make sure your CV highlights relevant experience in catering and event management. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your achievements in high-volume environments!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of high-volume catering and event management. Be ready to discuss your experience with large-scale events and how you've driven customer satisfaction in the past. This will show that you're not just passionate but also knowledgeable about what it takes to succeed in this role.
✨Showcase Your Team Leadership Skills
As a Catering Operations Manager, you'll be leading a team. Prepare examples of how you've developed team members and managed performance in previous roles. Highlight any specific strategies you've used to create a positive team culture and drive high standards in service delivery.
✨Understand the Business Side
Familiarise yourself with financial controls, cost management, and revenue growth strategies. Be ready to discuss how you've optimised catering opportunities in the past and how you plan to contribute to the company's commercial targets. This will demonstrate your ability to think strategically and align with the business objectives.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like managing a busy race day or dealing with unexpected challenges. Think through your problem-solving approach and how you would ensure smooth operations while maintaining high service standards. This will showcase your ability to handle pressure and deliver results.