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- Tasks: Lead the delivery of exciting racing and non-racing events while prioritising greyhound welfare.
- Company: Join a dynamic team at ARC, a leader in the racing industry.
- Benefits: Enjoy annual passes, discounted food, and up to 36 days holiday.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be the driving force behind operational excellence and customer satisfaction.
- Qualifications: 3+ years in leadership, preferably in racing, sports, or hospitality.
The predicted salary is between 40000 - 50000 £ per year.
As the General Manager, you will oversee the seamless delivery of all racing and non-racing events, ensuring every aspect runs efficiently, safely, and with the welfare of all greyhounds as a top priority. Your leadership will be key in maintaining a high-quality environment, directing both the maintenance and cleaning teams to uphold exceptional site standards. You will be the driving force behind the smooth operation of race meetings and other events, taking ownership of all Health & Safety and Hospitality matters to guarantee a safe, compliant, and welcoming experience for all attendees. Reporting directly to the Regional General Manager, you’ll take full accountability for all on-site activity and support key business functions. Your role will involve meeting or exceeding targets, identifying and explaining any variances, and ensuring performance aligns with business goals. Success in this position means delivering sustainable growth—through increased revenue, enhanced service standards, operational efficiencies, and by unlocking commercial opportunities across both racing and non-racing activity.
Key responsibilities include, but are not limited to:
- Ensuring full compliance with Health & Safety protocols and regulatory requirements from Government bodies, Local Authorities, the Gambling Commission, and the Greyhound Board of Great Britain (GBGB).
- Leading recruitment, training, and development of all on-site staff.
- Managing stock control, site maintenance, and customer experience to the highest standards.
Your leadership will help position the venue as a benchmark for operational excellence, customer satisfaction, and integrity within the industry.
Experience & Skills
- Minimum 3 years in a comparable leadership role.
- Background in racing, sports, leisure, or hospitality preferred.
- Strong interpersonal and stakeholder management skills.
Personal Attributes
- Methodical and solution-focused.
- Approachable, with strong communication skills.
- Effective time management and ability to thrive under pressure.
- Customer-centric mindset and service excellence orientation.
- Highly organised, systematic, and process-driven.
What is ARC?
- We care for our visitors
- We think about our impact
- We are proud of our sport
Work Perks of being a General Manager...
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 36 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
And so much more... We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
General Manager employer: Arena Racing Corporation Limited
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and engage on social media. The more people you know, the better your chances of landing that General Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and how they operate. This will help you tailor your answers and show you're genuinely interested in being part of the team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or projects in the past. This will demonstrate your capability to oversee operations and maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our exciting journey at ARC.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leadership roles, especially in racing, sports, or hospitality. We want to see how your skills align with our mission at ARC!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve exceeded targets or improved operations in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is approachable and customer-centric, so don’t hesitate to show us what makes you unique and how you connect with others.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the racing and hospitality sectors. Brush up on the latest Health & Safety regulations and any recent developments in greyhound welfare. This will show your potential employer that you’re not just interested in the role but also passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you’ve improved operational efficiency or enhanced customer satisfaction. Be ready to discuss your approach to recruitment and training, as these are key aspects of the General Manager position.
✨Demonstrate Problem-Solving Abilities
As a General Manager, you’ll face challenges regularly. Come prepared with specific examples of how you’ve tackled issues in the past, especially under pressure. Highlight your methodical and solution-focused mindset, which is crucial for maintaining high standards in a fast-paced environment.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s vision, culture, and expectations for the role. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.