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- Tasks: Lead the Racing Sales Office team and manage sales processes across multiple venues.
- Company: Join the UK's largest racing group with a vibrant and diverse culture.
- Benefits: Enjoy annual passes, discounted food, and a growing holiday allowance.
- Other info: We value diversity and inclusivity, ensuring everyone feels heard and valued.
- Why this job: Be part of an exciting journey in a fast-paced environment while shaping exceptional experiences.
- Qualifications: Experience in sales operations or office management in a dynamic setting.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate and knowledgeable Office Manager (Racing Sales) to join our team!
About the Role
Based at the Northern Sales Hub in Doncaster, this role supports sales activity across seven racecourses and five greyhound tracks. The Office Manager is responsible for the effective day‑to‑day management of the Racing Sales Office, predominantly leading on sales administration processes, ensuring systems, data, and reporting are accurate and well maintained for 12 venues. Working closely with the Racing Sales Manager North, the Office Manager will coordinate team activity to ensure outbound calls, enquiries, bookings, and client accounts are managed efficiently, consistently, and in line with group standards. By driving disciplined processes and system integrity, the role supports effective sales activity and maximises revenue delivery.
Key responsibilities of the Office Manager:
- Lead and coordinate the Sales Office team, setting clear expectations and driving performance
- Oversee CRM (EMS), sales systems and data accuracy
- Support Sales Executives to maximise revenue through effective processes and insight
- Manage memberships, reporting and administrative workflows
- Drive team activity (calls, enquiries, follow‑ups) and maintain high service standards
- Ensure compliance, consistency and smooth day‑to‑day operations
What we’re looking for:
- Experience in sales operations, office management or sales support leadership
- Background in a fast‑paced environment (events, leisure, hospitality or similar)
- Strong organisational and systems skills, with attention to detail
About us and Work Perks
Arena Racing Company is the UK’s largest racing group, with 21 venues spanning horse racing, greyhound racing, hotels, golf and events. We’re a diverse, fast‑moving business where our people play a key role in delivering great experiences and driving commercial success.
Work Perks include:
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
We’re on a thrilling journey—and we’d love you to be part of it. Join a winning team, build your career, and help shape an exceptional workplace. Apply today and take the next step with ARC.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top‑down effort to be role models on what diversity, inclusion and belonging means in society.
Office Manager (Racing Sales - North) in Doncaster employer: Arena Racing Corporation Limited
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager (Racing Sales - North) in Doncaster
✨Tip Number 1
Get to know the company inside out! Research Arena Racing Company, their values, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to office management and sales operations. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Manager (Racing Sales - North) in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your experience in sales operations and office management, especially in fast-paced environments like events or hospitality. We want to see how your skills align with what we're looking for!
Showcase Your Organisational Skills: In your application, emphasise your strong organisational and systems skills. Mention any specific tools or processes you've used to maintain data accuracy and manage workflows. This will show us you can handle the day-to-day management of our Racing Sales Office.
Highlight Team Leadership Experience: If you've led a team before, make sure to mention it! Talk about how you set clear expectations and drove performance. We’re keen on seeing how you can coordinate our Sales Office team effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this exciting journey together!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know Your Sales Processes
Familiarise yourself with the sales administration processes relevant to the role. Understand how the Racing Sales Office operates and be ready to discuss how you can contribute to improving efficiency and accuracy in managing data and reporting.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think about times when you've successfully managed multiple tasks or projects, especially in fast-paced environments like events or hospitality, and be ready to share these during the interview.
✨Demonstrate Team Leadership
Be prepared to talk about your experience in leading teams. Discuss how you've set clear expectations and driven performance in previous roles, and how you plan to motivate and coordinate the Sales Office team to achieve their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and specific challenges the Racing Sales Office faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.