At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere at Chepstow Racecourse.
- Company: Join the vibrant team at one of the South West's top racecourses.
- Benefits: Flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Enjoy a casual role with opportunities to grow and have fun!
- Why this job: Be part of thrilling race days and make lasting memories while working.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
We currently have an excellent opportunity to join our team at Chepstow Racecourse. As one of our most prominent courses within the South West owned ARC tracks, Chepstow Racecourse plays host to many high profile racedays, the most notable being the Welsh Grand National.
Responsibilities
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible ensuring that all our guests needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
Skills and Qualities
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.
If you feel you have the right attributes for this role then please apply… St Lawrence Road, Chepstow, Monmouthshire, NP16 6BE
Casual Bar, Hospitality and Restaurant Team Member in Chepstow employer: Arena Racing Corporation Limited
Joining our team at Chepstow Racecourse means becoming part of a vibrant and dynamic work environment where customer service excellence is at the heart of what we do. As a Casual Bar, Hospitality and Restaurant Team Member, you'll enjoy the flexibility to choose your hours while benefiting from perks such as complimentary meals on race days and access to exciting events. Our supportive culture fosters personal growth and teamwork, making it an ideal place for those looking to thrive in the hospitality industry.
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar, Hospitality and Restaurant Team Member in Chepstow
✨Tip Number 1
Get to know the venue! Before your interview, pop by Chepstow Racecourse and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or serve customers efficiently. Being able to demonstrate your ability to keep a smile on your face, even under pressure, will set you apart.
✨Tip Number 3
Network like a pro! Chat with current staff or other job seekers at the racecourse. Building connections can give you insider tips and might even lead to a recommendation when applying through our website.
✨Tip Number 4
Be flexible and adaptable! Highlight your willingness to work various shifts and your ability to jump in wherever needed. This shows that you're ready to contribute to the team and keep the good vibes flowing at the venue.
We think you need these skills to ace Casual Bar, Hospitality and Restaurant Team Member in Chepstow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Casual Bar, Hospitality and Restaurant Team Member.
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chepstow Racecourse.
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know the Venue
Before your interview, take some time to research Chepstow Racecourse. Familiarise yourself with its history, key events like the Welsh Grand National, and the overall atmosphere. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to meet the high standards expected.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and well-presented. A neat appearance reflects professionalism and shows that you take the opportunity seriously. Remember, you’ll be representing the venue, so dress as if you’re already part of the team.
✨Be Ready to Discuss Flexibility
As a casual team member, flexibility is key. Be prepared to discuss your availability and how you can adapt to the needs of the business. Highlight any previous experience where you successfully managed changing schedules or worked in a fast-paced environment.
