At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere at Uttoxeter Racecourse.
- Company: Join the vibrant team at one of the Midlands' busiest racecourses.
- Benefits: Enjoy flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Casual role offering freedom to choose your hours and grow your hospitality skills.
- Why this job: Be part of thrilling race days and make memorable experiences for guests.
- Qualifications: Must be smart, polite, and have excellent communication skills.
The predicted salary is between 10 - 12 € per hour.
We currently have an excellent opportunity to join our team at Uttoxeter Racecourse. Uttoxeter Racecourse is one of the busiest racecourses within the Midlands, hosting many exciting race‑days, the most notable of which being the Midlands Grand National.
RESPONSIBILITIES
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- Promote a happy and welcoming atmosphere within the venue.
- Work both alone or as part of a team, ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- Serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- Work with honesty and integrity.
Working as a casual member of our catering team, we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group. If you feel you have the right attributes for this role then please apply…
Casual Bar & Hospitality Team Member employer: Arena Racing Corporation Limited
Joining the team at Uttoxeter Racecourse offers a vibrant work environment where you can engage with a diverse range of customers during exciting race days. As a Casual Bar & Hospitality Team Member, you'll enjoy flexible working hours, complimentary meals on race days, and access to tickets for various events, all while being part of a supportive team that values quality service and a welcoming atmosphere.
Contact Detail:
Arena Racing Corporation Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar & Hospitality Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by Uttoxeter Racecourse and soak up the atmosphere. Familiarising yourself with the place will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or demanding guests. Being able to demonstrate your ability to keep a smile on your face while providing top-notch service will definitely impress.
✨Tip Number 3
Network with current staff! If you know anyone working at the racecourse, chat with them about their experiences. They might share insider tips that could give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join our team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Casual Bar & Hospitality Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for, like customer service and teamwork. It’ll make a big difference!
Keep It Professional:While we love a friendly tone, remember to keep it professional. Use clear language, check your spelling and grammar, and ensure your application reflects the smart and well-presented image we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arena Racing Corporation Limited
✨Know the Venue
Before your interview, take some time to research Uttoxeter Racecourse. Familiarise yourself with its history, the types of events it hosts, and its overall atmosphere. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to meet the high standards expected.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking smart and professional. Even though it's a casual role, presenting yourself well shows that you take the opportunity seriously and understand the importance of being well-presented in hospitality.
✨Be Ready to Discuss Flexibility
As a casual team member, flexibility is key. Be prepared to discuss your availability and how you can adapt to the needs of the racecourse. Highlight any previous experience where you had to adjust your schedule or work in a fast-paced environment, as this will show you're ready for the demands of the job.
