Business Manager

Are you an organised, proactive professional who thrives in a fast-paced, people-focused environment? We are looking for an ambitious Business Manager to work closely with the Executive Director, playing a key role in delivering outstanding racedays and events at our vibrant venue. This is a varied, hands-on position offering real responsibility and the opportunity to make a visible impact. You’ll work across commercial, operational and event activity, collaborating with multiple teams to ensure every experience runs seamlessly from start to finish.

What you’ll be doing:

• Building and managing strong relationships with catering partners to deliver exceptional customer experiences
• Overseeing the planning and delivery of non-catering events, including self-catered weddings and venue hire bookings
• Supporting show rounds, engaging with customers and confidently handling on-site enquiries
• Leading event and raceday operational setup alongside Operations and Catering teams
• Providing support and occasional cover for the Hospitality & Events Manager
• Developing trusted relationships with customers, sponsors, stakeholders and contractors
• Ensuring facilities, staffing and services meet the highest presentation, safety and operational standards
• Championing company values, health & safety compliance and best practice across the site
• Coordinating event logistics including suppliers, security, signage, cleaning and costings for both raceday and non-raceday activity

What we’re looking for:

• At least 2 years’ experience in venue or operational management (racecourse or stadia experience is advantageous)
• Confident communicator with strong stakeholder and relationship-management skills
• Highly organised, with excellent planning and problem-solving abilities
• Detail-driven, positive and collaborative, with a flexible, hands‑on approach

Work Perks of being a Business Manager:

• Annual passes to attend events at any of our 21 venues
• Discounted food and exclusive ARC days out
• Cycle to Work scheme
• Generous holiday allowance, increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Study assistance schemes to support your professional development
• And so much more

If you’re looking for a role where no two days are the same and where your organisation, initiative and people skills will truly shine, we’d love to hear from you.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.