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- Tasks: Lead operations for exciting race days and events, ensuring everything runs smoothly.
- Company: Join Arena Racing Company, the UK's largest horse racing group with diverse venues.
- Benefits: Enjoy annual passes, discounted food, holiday allowance, and study support.
- Why this job: Shape unforgettable experiences for thousands in a vibrant live-events environment.
- Qualifications: Experience in managing large-scale events, strong planning, and communication skills.
- Other info: Diverse and inclusive workplace committed to employee growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an Operations Manager to play a pivotal role in the successful delivery of race days and non-race day events at our racecourse. Reporting directly to the General Manager, you’ll be at the heart of venue operations ensuring every event runs efficiently, safely, and to the highest standard.
About us
Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and distribution are at the heart of what we do, making it an exciting and diverse place to work!
Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.
Work Perks of being a Operations Manager:
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
- And so much more…
About the role
The role of the Operations Manager will be based at Worcester Racecourse. As Operations Manager, you’ll take full ownership of operational planning and delivery across the site. From high-profile race days to conferences, hospitality events, and third-party hires, you’ll ensure the venue is fully prepared, compliant, and welcoming.
You’ll lead all Health & Safety activity, coordinate operational teams, manage budgets, oversee contractors and suppliers, and respond decisively to unexpected challenges while consistently upholding exceptional standards of safety and service.
About you
- Proven experience managing operations for large-scale events or venues
- Strong planning, organisational, and multitasking abilities
- Solid experience with budget management, procurement, and cost control
- Confident communicator able to liaise with teams, suppliers, and external authorities
- Experience leading Health & Safety training and compliance
- Hands‑on leadership style with the ability to remain calm under pressure
- High attention to detail and commitment to excellence
- Racecourse, sport or leisure background an advantage
This is a fantastic opportunity to take on a high‑impact leadership role in a vibrant, live‑events environment where your work directly shapes the experience of thousands of visitors.
Equality and inclusion
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top‑down effort to be role models on what diversity, inclusion and belonging means in society.
Operations Manager in Worcester employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Worcester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Arena Racing Company. A friendly chat can open doors!
✨Tip Number 2
Prepare for the interview by researching the company and its events. Familiarise yourself with their operations and think about how your experience aligns with their needs. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to operations management and event planning. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing operations for large-scale events. We want to see how your skills align with the role of Operations Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Leadership Skills: As an Operations Manager, you’ll be leading teams and ensuring everything runs smoothly. Use your application to demonstrate your hands-on leadership style and any experiences where you’ve successfully managed a team under pressure. We love to see examples of calmness in chaos!
Highlight Your Attention to Detail: In this role, attention to detail is key! Make sure to mention specific instances where your meticulous planning and organisational skills have led to successful events. We’re looking for candidates who are committed to excellence, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue Inside Out
Before your interview, take some time to research Worcester Racecourse and its operations. Familiarise yourself with their events, health and safety protocols, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Share specific examples of how you've successfully managed teams during high-pressure events. Highlight your ability to remain calm and make quick decisions, as this is crucial for an Operations Manager.
✨Demonstrate Budget Management Skills
Since budget management is key for this role, come ready to discuss your experience with procurement and cost control. Prepare a few examples of how you've successfully managed budgets in past roles, focusing on the impact of your decisions on overall event success.
✨Emphasise Your Commitment to Safety
Health and safety is a top priority for the role, so be sure to highlight your experience in leading training and compliance initiatives. Discuss any relevant certifications or training you've completed, and be ready to explain how you ensure safety standards are met during events.