At a Glance
- Tasks: Serve customers with a smile and ensure a welcoming atmosphere at Worcester Racecourse.
- Company: Join the vibrant team at one of the busiest racecourses in the Midlands.
- Benefits: Flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Enjoy a dynamic work environment with opportunities to meet new people.
- Why this job: Be part of thrilling race days and create memorable experiences for guests.
- Qualifications: Smart, polite, and passionate about delivering top-notch customer service.
The predicted salary is between 10 - 12 £ per hour.
We currently have an excellent opportunity to join our team at Worcester Racecourse. Uttoxeter Racecourse is one of the busiest racecourses within the Midlands, hosting many exciting race-days, the most notable of which being the Midlands Grand National.
Responsibilities
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- Promote a happy and welcoming atmosphere within the venue.
- Work both alone or as part of a team, being responsible for ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- Serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
Skills and Qualities
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- Work with honesty and integrity.
Benefits
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.
Casual Bar & Hospitality Team Member in Worcester employer: Arena Racing Company
Joining our team at Worcester Racecourse offers a vibrant work environment where you can enjoy the excitement of race days while providing exceptional customer service. As a casual Bar & Hospitality Team Member, you'll benefit from flexible hours, complimentary meals on race days, and access to tickets for various events, all within a supportive culture that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar & Hospitality Team Member in Worcester
✨Tip Number 1
Get to know the venue! Before your interview, pop by Worcester Racecourse and soak up the atmosphere. This shows your genuine interest and helps you chat about it during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or keep guests happy. We all know that a smile goes a long way, so be ready to show off your friendly side!
✨Tip Number 3
Network with current staff! If you know anyone working at the racecourse, ask them about their experiences. They might share insider tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Casual Bar & Hospitality Team Member in Worcester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for, like excellent customer service and teamwork. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. This makes it easier for us to read and understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue
Before your interview, take some time to research Worcester Racecourse and Uttoxeter Racecourse. Familiarise yourself with their events, especially the Midlands Grand National. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to meet the high standards expected.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and well-presented. A neat appearance reflects your professionalism and respect for the role. Remember, you’ll be representing the venue, so dress as if you’re already part of the team.
✨Be Ready to Discuss Flexibility
As a casual team member, flexibility is key. Be prepared to discuss your availability and how you can adapt to the busy race days. Highlight your willingness to work varied hours and your enthusiasm for being part of a dynamic team environment.
