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- Tasks: Join our team to manage cash transactions and provide excellent customer service at the races.
- Company: Dunstall Park Greyhound Stadium, a unique and vibrant hospitality venue.
- Benefits: Flexible hours, dynamic work environment, and the chance to be part of an amazing team.
- Why this job: Perfect for those passionate about hospitality and looking for a fun challenge.
- Qualifications: Must be over 18 with previous bar experience and a positive attitude.
- Other info: Opportunity to work in a lively atmosphere with a focus on customer engagement.
The predicted salary is between 11 - 16 £ per hour.
Dunstall Park Greyhound Stadium has an exciting opportunity for some Casual Tote Staff to join the team. You must be over the age of 18 to apply for this position. Are you passionate about working within the hospitality industry? Are you looking for a new challenge in a truly unique resort? Would you like to be a part of an amazing team? Then we would love to hear from you.
This is a casual vacancy with various hours available. The right attitude and previous bar experience is essential for this position.
Key responsibilities for the role will include:
- Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
- Prepare to receive customers by setting up cash and betting terminal.
- Manage cash transactions following correct procedure, taking great care so monies balance.
- When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
- Safeguard cash by adhering to security procedures.
- Reconciling cash by completing cash report.
- Safeguard transactions by verifying identity to ensure no under 18's are involved in the gambling process.
- Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
- Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
- Create a positive impression and be attentive and responsive to customer needs.
- Work in a timely manner so race time constraints are met and optimal betting time is achieved.
- Serve all customers in an efficient, professional and courteous manner at all times.
Casual Tote Staff in Wolverhampton employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Tote Staff in Wolverhampton
✨Tip Number 1
Get to know the venue! Familiarise yourself with Dunstall Park Greyhound Stadium and its atmosphere. This will help you feel more confident during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Brush up on your betting knowledge! Understanding the different types of bets and how they work will not only impress your interviewers but also prepare you for the role. We recommend checking out some online resources or even visiting a local betting shop.
✨Tip Number 3
Practice your customer service skills! Since you'll be working in hospitality, it's crucial to demonstrate that you can handle customer interactions with ease. Role-play scenarios with friends or family to get comfortable with various situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our amazing team at Dunstall Park. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Tote Staff in Wolverhampton
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about working in the hospitality industry! Share your enthusiasm for the role and how you can contribute to our amazing team at Dunstall Park.
Highlight Relevant Experience: If you've got previous bar experience, make sure to mention it! We want to see how your skills can help us provide excellent service to our customers.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Arena Racing Company
✨Know Your Bets
Before the interview, brush up on your knowledge of different types of bets and how they work. Being able to discuss this confidently will show your passion for the role and your readiness to engage with customers.
✨Show Your Hospitality Skills
Prepare examples from your previous bar or hospitality experience that highlight your customer service skills. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to creating a positive impression.
✨Understand the Regulations
Familiarise yourself with the Gambling Commission guidelines, especially regarding age verification and responsible gambling. This knowledge will not only impress your interviewers but also show that you take the role seriously.
✨Practice Cash Handling Scenarios
Since managing cash transactions is a key part of the job, practice explaining how you would handle cash in various scenarios. Be ready to discuss how you ensure accuracy and security in cash handling, as this is crucial for the role.