Catering Operations Manager - Bath in Somerset

We are looking for a passionate and knowledgeable Catering Operations Manager to join the team looking after both Bath and Hereford Racecourses.

Work Perks of being a Catering Operations Manager:

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes
• And so much more

Responsibilities:

• To work closely with the Executive Director and other catering team members to collectively deliver the annual budget for all catering department income and expenditure.
• Delivery of raceday spend per head, raceday labour costs and non-raceday labour costs in accordance with budgets.
• Ensure the accurate production of documentation for the monthly management accounts including monthly stock take, labour analysis, analysis of outlet by outlet takings.
• Adhere to and maintain the cash handling and security procedures for events in accordance with Bath Racecourse and ARC policies and procedures.
• Work alongside the commercial team and Head Chef to propose innovative and creative product offerings, developing packages and sales strategies to achieve both raceday and non-raceday income targets.
• Work with the sales team to maximise profit for all raceday and non-raceday events.
• Work with the Head Chef and regional Staffing Manager to ensure the delivery of budgeted labour percentages for all raceday and non-raceday events.
• Agree forecasted variances in advance with the Financial Controller and Executive Director.
• Achieve wet COS budgets through management of pricing along with careful stock control, minimising wastage and preventing stock shrinkage.
• Delivery of all raceday and non-raceday events to a high standard.
• Planning and communication of weekly rotas for the conference & events supervisor and Bar & Cellar Manager in accordance with event and operational requirements, including non-catered events.
• Work with other teams as necessary to fulfil requirements.
• Ensure appropriate duty management of events by licenced individuals.
• Instruct, supervise and assist your direct reports in their relevant duties.
• Work closely with the Regional HR Manager to ensure adherence to all ARC HR policies and procedures including reporting and management of sickness or absenteeism; planning and approval of annual leave/holiday, 1-1s, objectives and annual appraisals.
• Undertake licensee responsibilities as required including the duties of Designated Premises Supervisor.
• Ensure relevant legislation with regard to sale of alcohol is adhered to across the site.

About the role:

The Catering Operations Manager will undertake responsibility for the professional, efficient, profitable and cost-effective operation of catering and events at Bath & Hereford Racecourse through instructing and managing the relevant teams to co-ordinate and facilitate all events hosted at the Racecourses to the highest possible standards. To at all times act as an ambassador for Bath & Hereford Racecourse and ARC, leading by example as part of the racecourse management team and demonstrating appropriate and effective communication, able decision making and the efficient deployment of resources.

The person we are looking for:

• Proven leadership skills and ability to motivate and manage all levels of staff.
• Proficient in IT in Word and Excel.
• Strong experience in food production, food handling, and visual presentation of the food.
• Good communication skills.
• 2 years in experience in similar chef/manager position.
• Ability to meet deadlines and work under pressure.
• Advanced knowledge of food principles and practices.
• 2 years in culinary education.

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.