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- Tasks: Deliver outstanding customer service and supervise a dynamic hospitality team.
- Company: Join the vibrant team at Nottingham Greyhound Stadium.
- Benefits: Flexible hours, fun environment, and training opportunities.
- Other info: Diverse and inclusive workplace with a supportive team culture.
- Why this job: Be part of an exciting venue and make a real impact on guest experiences.
- Qualifications: Previous supervisory experience in hospitality and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Join Our Team at Nottingham Greyhound Stadium! Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, team-oriented environment? We’re looking for a friendly, professional and enthusiastic Casual Restaurant Supervisor to join our hospitality team. This is an exciting opportunity to be part of a dynamic venue that hosts a variety of events throughout the year. This is a casual position, with various hours and availability of shifts, however candidates must be available to work every Monday and Friday from 3:00pm to 10:30pm, and be able to commit to working throughout the full calendar year (including non-term time).
Key Responsibilities
- Deliver excellent customer service at all times in a friendly, efficient and professional manner
- Supervise and support the hospitality team to ensure the highest standards of service are consistently met
- Lead by example to create a warm, welcoming and positive atmosphere for guests
- Advise customers on food and beverage options
- Prepare and serve food and drinks, including wine and bar beverages
- Set up restaurant areas, including laying tables for service and events
- Maintain stock levels, ensure correct stock rotation, and assist with stocktaking
- Handle payments and operate tills in line with company procedures
- Ensure all areas are clean, tidy and compliant with health and safety regulations
- Complete and oversee accurate records such as temperature logs and wastage sheets
- Ensure all company policies, procedures and licensing laws are followed
- Act as a point of contact for guests, handling queries and resolving issues professionally
What We’re Looking For
- Previous supervisory experience within hospitality (essential)
- Polite, professional and well-presented
- Excellent communication and customer service skills
- A positive, proactive attitude with strong leadership ability
- Flexible and reliable, with the ability to commit to set weekly shifts
- Confident, approachable and team-focused
- Ability to work under pressure and handle challenges calmly
- A genuine passion for hospitality and delivering high standards
Why Work With Us
- Flexible casual working arrangement
- A fun, fast-paced and sociable environment
- Opportunity to work at a busy and well-known venue
- Be part of a supportive and passionate team
- Training and development opportunities available
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, competitive and resilient company. We welcome applicants from all backgrounds and are proud to be an equal opportunities employer. We do not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants with criminal histories in line with legal requirements. If you have a disability that requires reasonable adjustments, please let us know. We are committed to ensuring an inclusive recruitment process and working environment where everyone feels valued, safe and supported.
Restaurant Supervisor (Casual) employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor (Casual)
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Nottingham Greyhound Stadium. Familiarising yourself with the atmosphere and layout can give you a leg up when discussing how you'd fit into the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm for hospitality shine through. Share your experiences and how you've handled challenges in previous roles to demonstrate your leadership skills.
✨Tip Number 3
Ask questions! Show that you're genuinely interested in the role by asking about the team dynamics and what a typical shift looks like. This not only helps you understand the job better but also shows your commitment.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves, and you might even get a chance to stand out from the crowd!
We think you need these skills to ace Restaurant Supervisor (Casual)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you’ve delivered outstanding customer service or led a team, as this will resonate with us and show that you’re the right fit for our vibrant environment.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities listed in the job description. We want to see how you can contribute to creating that warm and welcoming atmosphere we pride ourselves on!
Be Professional Yet Friendly: While we love a casual vibe, it’s important to maintain a professional tone in your written application. Use clear language and keep it friendly – after all, we’re looking for someone who can lead by example and create a positive atmosphere for both guests and the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Nottingham Greyhound Stadium!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue
Before your interview, take some time to research Nottingham Greyhound Stadium. Familiarise yourself with their events, atmosphere, and customer service approach. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead by example. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlight your ability to create a positive atmosphere and maintain high service standards.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle customer queries and complaints. Share specific instances where you went above and beyond to ensure customer satisfaction. This will illustrate your passion for hospitality and your commitment to delivering outstanding service.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle various situations in a fast-paced environment. Think about scenarios like managing stock levels during busy shifts or ensuring compliance with health and safety regulations. Practising these responses will help you feel more confident during the interview.