Resort Business Manager in Edenbridge

We are looking for a Resort Business Manager.

About the role:

The Business Manager's role is to drive general commercial, sponsorship and proactive sales activities across the resort including Racing, Hotel, Golf and Events. This person will lead along with liaison with the regional sales hub, delivery team and build client relationships acting as the site-based contact for the provision of commercial racing and non-racing business packages, ensuring smooth communication, transmission of information and ensuring final delivery to clients. The role works closely with the Executive Director and General Manager in the provision of site-based commercial activity, site representation including proactive sales, show-rounds and co-ordination of non-central suppliers. This role will ensure site-specific collateral is available and presented professionally and appropriately and will update systems where needed.

You will be confident, positive and comfortable working to tight deadlines and under pressure. Effective task management and attention to detail will be essential along with an ability to present well to colleagues as well as clients.

Key responsibilities for the role will include:

• Drive Sponsorship and Hospitality sales across the Lingfield Resort.
• Identify Sponsorship opportunities across the resort preparing scope of packages, through to contractual terms and conditions.
• Represent the race course in an appropriate and professional manner dealing with a variety of clients and requests.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the resort assets and teams.
• Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
• Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and delivery, briefing where necessary.
• Coordination of localised and group-wide sponsorship collateral provision and activation.
• Ensuring marketing collateral is appropriate, up to date and in good supply in conjunction with marketing department.
• Management of direct-to-site communication and flow of enquiry.
• Work with ED/GM in representing the business to the local community where appropriate.
• All business-related tasks within reasonable scope of the role.

Essential Skills & Experience:

• Educated to A-level standard or equivalent. Business qualification preferred.
• Previous effective sales experience is essential.
• At least 2 years working in a business or commercial Management role.
• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales.
• Client and account management experience.

What is ARC?

• We embrace diversity.
• We develop our people.
• We care for our visitors.
• We think about our impact.
• We are proud of our sport.

Work Perks of being a Racing Executive:

• Annual passes to attend any of our 21 venues.
• Discounted food & ARC days out.
• Cycle to work scheme.
• Holiday allowance increasing with length of service up to 28 days.
• Company life assurance scheme.
• Discretionary group annual bonus schemes to reward your hard work.
• Support with study through our study assistance schemes.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.