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- Tasks: Drive commercial sales and manage client relationships in the racing industry.
- Company: Join Arena Racing Company, the UK's largest horse racing group with diverse entertainment offerings.
- Benefits: Enjoy annual venue passes, discounted food, holiday allowance, and study support.
- Why this job: Be part of a dynamic team in a thrilling industry with growth opportunities.
- Qualifications: 2+ years in event management and proven sales success required.
- Other info: We embrace diversity and offer an inclusive workplace for all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Racing Sales Executive – North – Doncaster
We are looking for a passionate and knowledgeable Racing Sales Executive to join our Sales team!
About us…
Arena Racing Company does so much more than lead the UK\’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!
Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it\’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.
What is ARC?
We embrace diversity
We develop our people
We care for our visitors
We think about our impact
We are proud of our sport
Work Perks of being a Racing Sales Executive…
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
And so much more…
About the role:
The Racing Sales Executive will work within the newly created Regional Commercial Team, driving the commercial success of the region and wider group. This position will drive commercial sales by the effective conversion of racing (hospitality and sponsorship) enquires, with focus on upsell, account management and driving repeat business. Where required, this role will also include pro-active sales to both existing clients and the identification and conversion of new business.
This position will work closely with the regional delivery team to ensure efficient client management and the highest levels of customer service. Candidates should be highly driven, with a relentlessly positive attitude, the ability to work under pressure and extensive experience within the hospitality / events arena.
Responsibilities of a Racing Sales Executive…
- Maximising profit from current clients, upselling and cross-selling where appropriate.
- Recognising the opportunity as either racing sales or EVH, always addressing client need to provide the best commercial solution through best fit of product, race course or multiples.
- Respond to all enquiries within the prescribed timescale with a professional and positive manner.
- Manage the booking with effective use of the administrative systems such as Eventmaster.
- Prepare accurate contracts with the appropriate pricing and timings, consistent with the commercial model for specific course / race day / event.
- Apply sales incentives where appropriate in order to convert sales within the commercial parameters set by the Senior Racing Sales Executive.
- Work closely with on-site co-ordinator to facilitate show-round, FAM visit.
- Ensure accurate and effective handover to the regional delivery team who will be responsible for the operation of the contract, continuing an effective and steady flow of communication.
- In concert with the regional delivery team, manage client feedback and requirements to ensure smooth delivery of the race day / event.
- Post-race day / event client management, gathering feedback and maximising repeat business opportunities.
- Assist the Senior Racing Sales Executive in preparing sales reports and analysis.
- As directed, conduct business development activity with both existing clients and new business.
- Account manage high-value clients to ensure repeat and maximised business.
- Understand the wider business and take an active interest in the competitive landscape to play an active role in product and commercial development.
- Take part in FAM activity, high-value client meetings and industry shows / exhibitions where appropriate.
- Provide outstanding client experience at all times, to group standards of practice.
- Assist the Senior Racing Sales Executive in preparation of annual regional commercial sales plan.
- Attend and actively participate in regular commercial sales meetings.
- Any other special duties or work outside of the daily and weekly routine but within the overall scope of the position.
The person we are looking for as a Racing Sales Executive has…..
- Minimum of 2 years\’ experience in a similar role required.
- Evidenced previous experience in large scale event management with single client events over 10k in revenue.
- Evidenced ability to hit sales targets and proactive account management techniques
- A clear and detailed understanding of client and account management, to enable growth and retention.
- High-level Influencing skills and the ability to negotiate.
- Strong commercial understanding and the ability to apply sound financial judgement during the sales process within a commercial model.
- High level of interpersonal skills and the ability to communicate with gravitas.
- Works well under pressure and the ability to thrive against stretching financial targets.
- Customer service focused (internal and external)
- Organised, systematic and process driven
- Works well as a member of a team but a self-starting and highly driven.
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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Racing Sales Executive - North - Doncaster employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Racing Sales Executive - North - Doncaster
✨Tip Number 1
Familiarise yourself with the horse racing industry and the specific offerings of Arena Racing Company. Understanding their venues, events, and customer demographics will help you tailor your conversations and demonstrate your passion during interviews.
✨Tip Number 2
Network with professionals in the hospitality and events sector, especially those with experience in racing. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how you've successfully managed client relationships. Be ready to share specific examples that highlight your ability to upsell and drive repeat business.
✨Tip Number 4
Showcase your interpersonal skills by practising your communication techniques. Role-play common sales scenarios with a friend to build confidence in presenting yourself as a knowledgeable and engaging candidate.
We think you need these skills to ace Racing Sales Executive - North - Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, hospitality, and event management. Use specific examples that demonstrate your ability to meet sales targets and manage client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the racing industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in upselling and account management.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed large-scale events or sales. Include metrics or achievements that illustrate your success in these areas, such as revenue generated or client satisfaction scores.
Show Enthusiasm for the Company: Research Arena Racing Company and mention specific aspects of their business that excite you. This could be their commitment to diversity, the variety of events they host, or their focus on customer service. Showing genuine interest can set you apart from other candidates.
How to prepare for a job interview at Arena Racing Company
✨Know Your Racing Facts
Brush up on your knowledge of horse racing, greyhound racing, and the events hosted by Arena Racing Company. Being able to discuss recent races or notable horses can show your passion and expertise in the field.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully upsold or cross-sold in previous roles. Highlight your experience with large-scale event management and how you’ve met or exceeded sales targets.
✨Showcase Customer Service Excellence
Be ready to discuss how you've provided outstanding customer service in past positions. Share specific instances where you managed client feedback effectively or turned a challenging situation into a positive outcome.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, the company's approach to client management, and opportunities for professional development within the organisation.
