At a Glance
- Tasks: Lead a dynamic team and manage sales operations across multiple racing venues.
- Company: Join the UK's largest racing group with a vibrant culture.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Exciting work environment with a focus on teamwork and performance.
- Why this job: Be at the heart of racing sales and make a real impact in a fast-paced environment.
- Qualifications: Experience in sales operations or office management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate and knowledgeable Office Manager (Racing Sales) to join our team!
About the Role: Based at the Northern Sales Hub in Doncaster, this role supports sales activity across seven racecourses and five greyhound tracks. The Office Manager is responsible for the effective day-to-day management of the Racing Sales Office, predominantly leading on sales administration processes, ensuring systems, data, and reporting are accurate and well maintained for 12 venues. Working closely with the Racing Sales Manager North, the Office Manager will coordinate team activity to ensure outbound calls, enquiries, bookings, and client accounts are managed efficiently, consistently, and in line with group standards. By driving disciplined processes and system integrity, the role supports effective sales activity and maximises revenue delivery.
Key responsibilities of the Office Manager:
- Lead and coordinate the Sales Office team, setting clear expectations and driving performance
- Oversee CRM (EMS), sales systems and data accuracy
- Support Sales Executives to maximise revenue through effective processes and insight
- Manage memberships, reporting and administrative workflows
- Drive team activity (calls, enquiries, follow-ups) and maintain high service standards
- Ensure compliance, consistency and smooth day-to-day operations
What we’re looking for:
- Experience in sales operations, office management or sales support leadership
- Background in a fast-paced environment (events, leisure, hospitality or similar)
- Strong organisational and systems skills, with attention to detail
- Confidence working with CRM systems and supporting sales teams to hit targets
Arena Racing Company is the UK’s largest racing group, with 21 venues spanning horse racing.
Office Manager (Racing Sales - North) employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager (Racing Sales - North)
✨Tip Number 1
Network like a pro! Reach out to people in the racing and sales industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their sales processes and think about how your experience can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in office management and sales support can drive results. Keep it concise and focus on how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Office Manager (Racing Sales - North)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Office Manager role. Highlight your background in sales operations and any relevant experience in fast-paced environments like events or hospitality.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've successfully managed teams or improved processes in previous positions, especially in sales support.
Show Off Your Organisational Skills: In your application, emphasise your strong organisational skills and attention to detail. We want to see how you’ve maintained data accuracy and supported sales teams in hitting their targets.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arena Racing Company
✨Know Your Sales Operations
Make sure you brush up on your knowledge of sales operations and office management. Familiarise yourself with the specific processes and systems used in racing sales, as this will show your potential employer that you're ready to hit the ground running.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how you maintained accuracy in data and reporting, as these are crucial for the Office Manager role.
✨Showcase Your CRM Savvy
Since the role involves working with CRM systems, be ready to discuss your experience with them. If you’ve used specific systems before, mention them and explain how you leveraged them to support sales teams and improve performance.
✨Emphasise Team Coordination
The Office Manager will coordinate team activities, so come prepared with examples of how you've led or supported a team in the past. Talk about how you set clear expectations and drove performance, as this will resonate well with the interviewers.