Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with customer service and ensure a fantastic experience for racegoers.
- Company: Join the largest racecourse group in the UK, focused on amazing visitor experiences.
- Benefits: Flexible casual work, training opportunities, and free entrance vouchers after 6 months.
- Why this job: Be the face of the races and create unforgettable moments for visitors.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Work weekends and enjoy a dynamic environment with varied shifts.
The predicted salary is between 13 - 16 £ per hour.
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for Raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!
Please note you will be expected to be flexible to meet the needs of the business and Lingfield Park Resort, working weekends is a requirement.
Possible duties for Racing and Event Stewards could include:
- Steward assistant duties
- Steward supervisory duties
- Car parking steward duties
- Gate and barrier steward duties
Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.
If you have:
- a clear focus on delivering fantastic customer service
- excellent communication skills
- eligibility to work in the UK
- relevant experience within the hospitality and leisure industry
We can offer you:
- opportunities to receive training and work experience across a range of business areas
- up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Stewards (Casuals) in Lingfield employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stewards (Casuals) in Lingfield
✨Tip Number 1
Get to know the ARC racecourse and its events! Familiarise yourself with the different venues and what makes each one special. This way, when you chat with customers, you can share your enthusiasm and knowledge, making their experience even better.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable greeting people, answering questions, and handling any issues that might pop up. The more confident you are, the more fantastic the customer experience will be!
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires working weekends and varying shifts, show your willingness to jump in wherever needed. This attitude will not only help the team but also make you stand out as a reliable steward.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – get your application in and let’s make some fantastic experiences together!
We think you need these skills to ace Stewards (Casuals) in Lingfield
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you can make our visitors' days fantastic, so share any relevant stories or examples that showcase your skills!
Be Flexible and Open-Minded: Since the role requires flexibility, mention your availability and willingness to work weekends. We appreciate candidates who can adapt to the needs of the business, so let us know you're ready to jump in!
Keep It Clear and Concise: When writing your application, keep it straightforward. We love a well-structured application that gets straight to the point, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Arena Racing Company
✨Know Your Role
Before the interview, make sure you understand the specific duties of a Steward. Familiarise yourself with customer service expectations and how to handle various situations at the racecourse. This will show your potential employer that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice how you would greet customers and assist them during their visit. Think about examples from your past experiences where you provided great customer service, as these will be valuable to share during the interview.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work weekends and during busy seasons. Highlight any previous experience you have with flexible working hours, as this will demonstrate your commitment to meeting the needs of the business.
✨Bring Enthusiasm
Let your passion for customer service shine through! Employers love candidates who are excited about the role and the opportunity to create fantastic experiences for visitors. A positive attitude can go a long way in making a great impression.
