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- Tasks: Lead and manage racing and non-racing events, ensuring safety and efficiency.
- Company: Join ARC, a passionate team dedicated to delivering exceptional experiences in greyhound racing.
- Benefits: Enjoy annual venue passes, discounted food, holiday perks, and support for your studies.
- Why this job: Be a key player in creating memorable events while promoting welfare and operational excellence.
- Qualifications: 3+ years in leadership; experience in racing, sports, or hospitality preferred.
- Other info: We embrace diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you a dynamic leader with a passion for sport, hospitality, and delivering exceptional customer experiences? Sittingbourne Racecourse is seeking a visionary General Manager to lead our team and drive the next chapter of our success.
About the Company
Sittingbourne Racecourse is a vibrant venue with a proud heritage and exciting future. You'll be joining a passionate team committed to excellence and innovation.
About the Role
As General Manager, you will be responsible for the overall operation, strategic direction, and commercial performance of Sittingbourne Racecourse. You'll lead a diverse team across racing, events, hospitality, and grounds management, ensuring every visitor enjoys a world-class experience.
Responsibilities
- Oversee day-to-day operations of the racecourse, including racing events, hospitality, and venue management
- Develop and implement strategic plans to grow revenue and enhance customer satisfaction
- Lead, motivate, and manage staff across multiple departments
- Ensure compliance with health & safety, licensing, and industry regulations
- Build strong relationships with stakeholders, sponsors, and the local community
- Drive marketing and promotional initiatives to increase attendance and brand visibility
- Manage budgets, financial reporting, and operational efficiency
Qualifications
- Proven experience in a senior management role, ideally within sport, leisure, or hospitality
Required Skills
- Strong leadership and people management skills
- Commercially astute with a track record of driving revenue growth
- Excellent communication and stakeholder engagement abilities
- Passion for racing and delivering memorable customer experiences
- Flexible, resilient, and able to thrive in a fast-paced environment
Preferred Skills
- Experience in managing diverse teams
- Knowledge of the racing industry
Pay range and compensation package
We offer a competitive salary, benefits package, and the opportunity to make a real impact in a unique and rewarding setting.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
General Manager employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the specific Health & Safety protocols and regulatory requirements relevant to the greyhound racing industry. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Network with professionals in the racing, sports, or hospitality sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and the company culture at ARC.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific challenges you've faced and how you overcame them, as this will highlight your problem-solving abilities.
✨Tip Number 4
Research ARC's values and recent initiatives to understand their focus on customer satisfaction and operational excellence. Tailor your discussions during interviews to reflect how your personal attributes align with their mission and how you can contribute to their goals.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership roles, particularly in racing, sports, leisure, or hospitality. Emphasise your achievements in managing teams and improving operational efficiencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Discuss how your skills align with the responsibilities of the General Manager position, particularly in Health & Safety compliance and customer experience.
Highlight Relevant Skills: In your application, focus on key skills such as stakeholder management, effective communication, and time management. Provide examples of how you've successfully led teams and met targets in previous roles.
Showcase Your Leadership Style: Describe your leadership approach in your application. Mention how you foster a customer-centric mindset and ensure service excellence, as well as your methods for training and developing staff.
How to prepare for a job interview at Arena Racing Company
✨Showcase Your Leadership Experience
As a General Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in high-pressure environments like racing or hospitality.
✨Demonstrate Knowledge of Health & Safety Protocols
Given the importance of compliance in this role, make sure you can articulate your understanding of Health & Safety regulations. Discuss any relevant experience you have in ensuring safety standards are met and maintained.
✨Highlight Customer-Centric Achievements
This position requires a strong focus on customer satisfaction. Share instances where you've improved customer experiences or service standards, and how those changes positively impacted the business.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and prepare to discuss how you would address them, especially regarding operational efficiencies and team management.
