At a Glance
- Tasks: Lead IT operations across 21 venues, ensuring seamless support and project coordination.
- Company: Join the UK's largest horse racing group with a vibrant team culture.
- Benefits: Enjoy discounts, generous holiday, life assurance, and health cash plans.
- Other info: We value diversity and strive for an inclusive workplace where everyone is heard.
- Why this job: Be at the forefront of IT in an exciting, fast-paced environment.
- Qualifications: Strong IT support background and experience in hospitality/customer service.
The predicted salary is between 40000 - 50000 £ per year.
Arena Racing Company (ARC) is the UK's largest horse racing group, with 21 venues spanning racing, hotels, golf, events, and media. We're looking for an Operational IT Manager, based at Lingfield Park Racecourse with travel across our 21 sites and Head Office.
You will join an established team to support the Head of IT in delivering reliable IT operations across race days, events, and day-to-day business.
- Lead engineer rotas and ensure seamless 24/7 support
- Be on-site for key race days and events, driving IT delivery
- Oversee helpdesk performance, assets, and service standards
- Monitor key software
- Coordinate projects and support new system rollouts & integrations
- Ensure that policies are in place and maintained
- Act as escalation point and deputy to the Head of IT
Strong IT support hands-on operational background with coordination experience in a hospitality/customer-based industry is essential. A full UK driving licence is required.
Skills required include Microsoft 365, Networking/VLANs, and Telephony.
We offer discounts across ARC venues, 28 days holiday + bank holidays, life assurance, health cash plan, and a cycle to work scheme.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Operations and IT Manager in Edenbridge, Kent
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Arena Racing Company values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Arena Racing Company might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Arena Racing Company!
✨Direct Apply to Arena Racing Company
Let's not forget to apply directly through the Arena Racing Company website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Operations and IT Manager in Edenbridge, Kent
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Arena Racing Company.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Arena Racing Company. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Arena Racing Company
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
