At a Glance
- Tasks: Lead IT operations across 21 venues, ensuring seamless support and project coordination.
- Company: Join the UK's largest horse racing group with a vibrant team culture.
- Benefits: Enjoy discounts, generous holiday, life assurance, and health plans.
- Other info: We value diversity and strive for an inclusive workplace.
- Why this job: Be at the forefront of IT in an exciting, fast-paced environment.
- Qualifications: Strong IT support background and experience in hospitality/customer service.
The predicted salary is between 45000 - 55000 £ per year.
Arena Racing Company (ARC) is the UK's largest horse racing group, with 21 venues spanning racing, hotels, golf, events, and media. We're looking for an Operational IT Manager, based at Lingfield Park Racecourse with travel across our 21 sites and Head Office.
You will join an established team to support the Head of IT in delivering reliable IT operations across race days, events, and day-to-day business.
- Lead engineer rotas and ensure seamless 24/7 support
- Be on-site for key race days and events, driving IT delivery
- Oversee helpdesk performance, assets, and service standards
- Monitor key software
- Coordinate projects and support new system rollouts & integrations
- Ensure that policies are in place and maintained
- Act as escalation point and deputy to the Head of IT
Strong IT support hands-on operational background with coordination experience in a hospitality/customer-based industry is essential. A full UK driving licence is required.
Skills required include Microsoft 365, Networking/VLANs, and Telephony.
We offer discounts across ARC venues, 28 days holiday + bank holidays, life assurance, health cash plan, and a cycle to work scheme.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion, and belonging means in society.
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