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- Tasks: Support the Executive Director in managing operations and delivering exceptional events.
- Company: Dynamic racing and events venue with a passionate team.
- Benefits: Exciting work environment, opportunity to make an impact, and supportive culture.
- Why this job: Perfect for problem-solvers who love event delivery and building relationships.
- Qualifications: 2 years' experience in venue or event operations; strong organisational skills.
- Other info: Join a diverse team and enjoy a unique events atmosphere.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Company
Are you an organised, hands‑on operator who thrives in fast-paced venues? We’re looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue.
About the Role
This is a varied, people‑focused role where no two days are the same—perfect for someone who loves problem‑solving, event delivery, and building strong relationships across teams, suppliers and customers.
Responsibilities
- Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
- Lead and deliver non‑catering events including self‑catered weddings and bespoke functions.
- Take a hands‑on approach to day‑to‑day venue operations, stepping in wherever needed.
- Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
- Manage logistical preparation for racedays and events, working closely with operations and catering.
- Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
- Act as a main point of contact for on‑site queries, including annual members, owners and trainers.
- Uphold the venue’s brand values, ensuring facilities and service levels meet the highest standards.
- Support safe working practices across the venue in line with H&S and operational policies.
- Assist with marketing coordination—liaising with sales and marketing teams to create content and campaigns.
- Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
- Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
- Ensure non‑raceday event setup, breakdown and costings are delivered professionally and efficiently.
- Foster a flexible, collaborative working culture within the team.
Qualifications
Essential: Minimum 2 years’ experience in venue or event operations—stadia or racing experience an advantage but not essential.
Required Skills
- Strong organisational and logistical planning skills.
- Experience coordinating event build, delivery and breakdown.
- Confident communicator with the ability to build relationships with stakeholders and customers.
- A proactive, problem‑solving mindset with strong attention to detail.
- Hard‑working, flexible and a strong team player with a positive attitude.
Preferred Skills
- Experience in customer engagement roles.
- Background in supporting marketing or sales teams.
- Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.
Pay range and compensation package
Why join? You’ll be part of a passionate, supportive team in a unique and exciting events environment—working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Business Manager in Crawley employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Crawley
✨Tip Number 1
Get to know the venue! Before your interview, visit the racing and events venue if you can. Familiarise yourself with the layout, the vibe, and even chat with staff. This shows you're genuinely interested and gives you a leg up in discussions.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the role. Building these connections can give you insider knowledge and make you stand out.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. Whether it’s managing a last-minute event change or dealing with a tricky customer, let them see your proactive mindset in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of events and racing.
We think you need these skills to ace Business Manager in Crawley
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational and logistical planning skills in your application. We want to see how you can manage multiple tasks and keep everything running smoothly, just like you would in a busy venue.
Be Personable: Since this role is all about building relationships, don’t shy away from showcasing your communication skills. Tell us about your experiences in engaging with customers and stakeholders—this will help us see how you fit into our team!
Problem-Solving Mindset: We love a proactive approach! Share examples of how you've tackled challenges in past roles. This will show us that you’re ready to jump in and solve problems as they arise in our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue Inside Out
Before your interview, make sure to research the venue thoroughly. Understand its history, the types of events it hosts, and its brand values. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully tackled challenges in event management or operations. Highlight how you approached the problem, the steps you took, and the positive outcomes. This will demonstrate your proactive mindset and ability to thrive in a fast-paced environment.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use their names, maintain eye contact, and engage in active listening. Share anecdotes that reflect your ability to foster strong relationships with customers and stakeholders, as this is crucial for the role.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask at the end of your interview. Inquire about the team dynamics, upcoming events, or how they measure success in the role. This shows your enthusiasm and helps you assess if the company culture aligns with your values.
