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- Tasks: Lead a cleaning team to ensure the racecourse is spotless for events.
- Company: Join ARC, a diverse and inclusive company passionate about sports and customer service.
- Benefits: Enjoy annual passes, discounted food, holiday allowance, and study support.
- Why this job: Be part of a welcoming environment and make a real impact on guest experiences.
- Qualifications: GCSEs or equivalent; experience supervising a team is a plus.
- Other info: We embrace diversity and provide reasonable adjustments for applicants with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Cleaning Supervisor – Lingfield
We are seeking a dedicated and detail-oriented Cleaning Supervisor to join our team at Lingfield Park Racecourse. If you take pride in maintaining high standards, thrive in a team environment, and have a passion for excellent customer service, this could be the perfect opportunity for you.
As Cleaning Supervisor, you will lead the cleaning team to ensure that all public and operational areas of the racecourse are spotless and well-presented for racedays, meetings, and events. This is a hands-on role where your organisational skills, eye for detail, and proactive approach will play a vital part in creating a welcoming environment for our guests and visitors.
Key Responsibilities
- Supervise and support all cleaning staff to deliver a first-class cleaning service
- Monitor all cleaning activities and review work schedules as required
- Order and manage stock of cleaning materials and supplies
- Ensure all team members follow Health and Safety policies and procedures
- Promptly respond to cleaning requests from guests and departments
- Identify and report any maintenance or safety issues within assigned areas
- Safely store and operate tools, equipment, and cleaning machines
- Post caution signs and manage foot traffic as needed during cleaning operations
Person Specification
Qualifications
- GCSEs or equivalent
Skills & Attributes
- Excellent attention to detail and organisational skills
- Strong customer service focus and a positive attitude
- Self-motivated, honest, and trustworthy
- Able to remain calm under pressure and work to tight deadlines
- Experience supervising a team in a similar environment is desirable
What is ARC?
We embrace diversity
We develop our people
We care for our visitors
We think about our impact
We are proud of our sport
Work Perks of being a Cleaning Supervisor…
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
And so much more…
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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Cleaning Supervisor - Lingfield employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor - Lingfield
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in similar environments, such as racecourses or large venues. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Highlight any previous experience you have in supervising a cleaning team or managing cleaning operations. Be ready to share examples of how you successfully led a team to achieve high standards.
✨Tip Number 3
Prepare to discuss your approach to customer service and how you handle feedback or complaints. Being able to show that you can maintain a positive attitude under pressure will set you apart.
✨Tip Number 4
Research ARC's values and commitment to diversity and inclusion. Be prepared to discuss how your personal values align with theirs, as this will demonstrate your fit within their company culture.
We think you need these skills to ace Cleaning Supervisor - Lingfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning supervision or similar roles. Emphasise your organisational skills, attention to detail, and any customer service experience that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining high standards and your ability to lead a team. Mention specific examples of how you've successfully managed cleaning operations or improved service quality in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as your ability to remain calm under pressure, manage stock effectively, and ensure compliance with health and safety policies.
Showcase Your Team Leadership: If you have experience supervising a team, make sure to include this in your application. Discuss how you motivated your team and ensured high-quality service delivery, as this is a key responsibility of the Cleaning Supervisor role.
How to prepare for a job interview at Arena Racing Company
✨Show Your Attention to Detail
As a Cleaning Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference in maintaining cleanliness and organisation.
✨Demonstrate Leadership Skills
Since you'll be supervising a team, highlight your leadership experience. Share instances where you successfully managed a team, resolved conflicts, or motivated staff to achieve high standards of cleanliness.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to explain how you've handled guest requests or complaints in the past, showcasing your ability to remain calm under pressure and provide excellent service.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety policies is essential for this position. Brush up on relevant regulations and be prepared to discuss how you ensure compliance in your previous roles, as well as how you would implement these practices at the racecourse.
