At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere at Chepstow Racecourse.
- Company: Join the vibrant team at one of the South West's top racecourses.
- Benefits: Flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Enjoy a casual role with opportunities to grow and have fun.
- Why this job: Be part of thrilling race days and make lasting memories while working.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 11 - 16 £ per hour.
We currently have an excellent opportunity to join our team at Chepstow Racecourse. As one of our most prominent courses within the South West owned ARC tracks, Chepstow Racecourse plays host to many high profile racedays, the most notable being the Welsh Grand National.
RESPONSIBILITIES:
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible ensuring that all our guests needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group. If you feel you have the right attributes for this role then please apply…
Casual Bar, Hospitality and Restaurant Team Member in Chepstow employer: Arena Racing Company
Joining the team at Chepstow Racecourse offers a vibrant work environment where you can thrive in the hospitality sector while enjoying the excitement of high-profile events. With flexible hours, complimentary meals on race days, and access to tickets for various events, we prioritise employee satisfaction and growth, fostering a culture of teamwork and exceptional customer service. This is an excellent opportunity for those looking to make meaningful connections and develop their skills in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar, Hospitality and Restaurant Team Member in Chepstow
✨Tip Number 1
Get to know the venue! Before your interview, pop by Chepstow Racecourse and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while working at the bar or restaurant. Role-play with a friend to nail down how you'd handle tricky situations with a smile.
✨Tip Number 3
Network like a pro! Chat with current or former staff members if you can. They can give you insider tips on what the team values and how to stand out during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Chepstow Racecourse. Don’t miss out!
We think you need these skills to ace Casual Bar, Hospitality and Restaurant Team Member in Chepstow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for providing top-notch customer service.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or customer service, and mention specific skills that match what we’re looking for, like being smart, polite, and adaptable.
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. First impressions count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our team. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue
Before your interview, do a bit of research on Chepstow Racecourse. Familiarise yourself with its history, key events like the Welsh Grand National, and the overall atmosphere. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure guests were happy. This is crucial for a role that focuses on creating a welcoming atmosphere.
✨Dress to Impress
Since the role requires you to be smart and well-presented, make sure you dress appropriately for the interview. A neat and professional appearance will not only boost your confidence but also leave a positive impression on the interviewers.
✨Be Ready to Discuss Teamwork
As a casual team member, you'll need to work well with others. Be prepared to discuss your experiences working in teams, how you handle conflicts, and your ability to adapt to different situations. This will demonstrate your flexibility and interpersonal skills.
