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- Tasks: Take bets, provide info on Tote options, and deliver top-notch customer service.
- Company: Join Sunderland Greyhound Stadia, a vibrant venue for thrilling greyhound racing and hospitality.
- Benefits: Enjoy flexible hours, competitive pay, and up to 10 free entrance vouchers after 6 months.
- Why this job: Be part of an exciting team, gain experience, and enjoy a fun work environment.
- Qualifications: Must be 18+, reliable, numerate, and willing to work weekends and nights.
- Other info: Diversity is key; we welcome applicants from all backgrounds and support adjustments during the hiring process.
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At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Who is Sunderland Greyhound Stadia?
Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week—Monday, Tuesday, Wednesday, Friday, and Sunday.
We offer a top-tier hospitality experience, featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events.
With an exciting atmosphere, a packed race schedule, and a strong community following, we’re a dynamic venue that thrives on delivering great entertainment and exceptional service.
About the role:
- Take and process bets from customers in a friendly and efficient manner
- Provide clear information about Tote betting options
- Accurately handle card transactions
- Deliver excellent customer service with a smile
- Work as part of a team to maintain a fun and professional race night experience
The person we are looking for as tote assistant has….
- Is aged 18 and over
- A basic understanding of numeracy
- Reliability and flexibility
- Professionalism
- Willingness to work on the weekends and on nights
What is casual work?
Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Work Perks of being a casual tote assistant with us at ARC…
- competitive rates of pay
- Flexible working – happy to work with you on the hours you can and want to do
- opportunities to receive training and work experience across a range of business areas
- up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
And so much more…
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!
At ARC, we’re committed to building a diverse, inclusive, and equitable workplace.
We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic.
If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help.
We believe diversity makes us stronger, and we’re working hard to create an environment where everyone feels safe, respected, and heard.
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Casual Tote Assistant employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Tote Assistant
✨Tip Number 1
Familiarise yourself with the basics of Tote betting before your interview. Understanding how bets are placed and processed will show your enthusiasm for the role and help you engage with customers effectively.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the team. Whether it's through a phone call or in person, showing that you can communicate clearly and positively will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since this role requires weekend and evening shifts, highlighting your willingness to work these hours will make you a more attractive candidate.
✨Tip Number 4
Research Sunderland Greyhound Stadia and its community involvement. Showing that you understand the venue's culture and values will demonstrate your genuine interest in being part of their team.
We think you need these skills to ace Casual Tote Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Tote Assistant position. Tailor your application to highlight how your skills and experiences align with what Sunderland Greyhound Stadia is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or hospitality roles. Highlight any previous work that involved handling transactions or working in a team environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of customer service in a racing venue and how you can contribute to creating a fun and professional atmosphere.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at Arena Racing Company
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about the Casual Tote Assistant position. Highlight your interest in the racing environment and how you enjoy working in a lively atmosphere. This will demonstrate that you're not just looking for any job, but are genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you successfully handled customer interactions. Emphasise your ability to remain friendly and efficient, even during busy times.
✨Understand the Basics of Tote Betting
Familiarise yourself with the basics of Tote betting before the interview. Being able to discuss this knowledge will show that you are proactive and ready to engage with customers effectively. It’s a great way to stand out!
✨Be Ready to Discuss Flexibility
As the role requires weekend and night shifts, be prepared to discuss your availability. Show that you are flexible and willing to adapt your schedule to meet the needs of the venue, which is crucial for a casual position.
