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- Tasks: Join us as a steward, ensuring fantastic experiences for our raceday visitors.
- Company: Arena Racing Company is the UK's largest racecourse group, hosting races year-round.
- Benefits: Enjoy flexible shifts, training opportunities, and up to 10 free entrance vouchers after 6 months.
- Why this job: Be part of an exciting environment, meet new people, and enhance customer experiences.
- Qualifications: Customer service focus is essential; hospitality experience is a plus.
- Other info: Casual work means flexible scheduling around your studies or commitments.
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Casual Raceday and Event Stewards, Doncaster
Client: Arena Racing Company
Location: Doncaster, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8e5411301206
Job Views: 14
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
Casual Raceday and Event Stewards
ARC is the largest racecourse group in the UK, hosting races almost every day of the year. We focus on providing excellent experiences for raceday visitors, corporate clients, and families at our diverse venues.
We are seeking additional team members. Our workers are key to transforming good customer experiences into fantastic ones!
Possible duties include:
- Steward supervisory duties
- Gate and barrier steward duties
Customer service is vital, as stewards are often the first and last representatives customers meet. Enjoy interacting with customers, greeting them, helping locate entrances, and bidding farewell while informing them of upcoming events.
Requirements:
- Focus on delivering excellent customer service (Level 2 Spectator Safety certificate preferred)
- Eligibility to work in the UK
- Experience in hospitality or leisure industries
Benefits:
- Training and work experience across various business areas
- Up to 10 entrance vouchers after 6 months of employment (terms apply)
What is casual work?
Casual work offers flexible scheduling around your commitments. After registering, we will contact you with available shifts during busy racing seasons and events. Shifts are assigned on the day during briefings.
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Casual Raceday and Event Stewards employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Raceday and Event Stewards
✨Tip Number 1
Familiarise yourself with the racecourse and its layout. Knowing where the entrances, exits, and key facilities are will help you provide better customer service and show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first and last point of contact for visitors, demonstrating a friendly and helpful attitude can set you apart from other candidates.
✨Tip Number 3
Network with current or former stewards if possible. They can provide insights into the role and share tips on how to excel during your shifts, which can be invaluable during the selection process.
✨Tip Number 4
Be prepared for a flexible schedule. Casual work means being available on short notice, so showing your willingness to adapt and take on shifts when needed can make you a more attractive candidate.
We think you need these skills to ace Casual Raceday and Event Stewards
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Casual Raceday and Event Steward. Highlight your customer service skills and any relevant experience in hospitality or leisure industries.
Tailor Your CV: Make sure your CV reflects your experience in customer service and any relevant qualifications, such as the Level 2 Spectator Safety certificate. Use specific examples to demonstrate how you've excelled in similar roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work with Arena Racing Company and how you can contribute to enhancing customer experiences at their events.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Arena Racing Company
✨Show Your Customer Service Skills
As a Casual Raceday and Event Steward, you'll be the face of the company. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to help customers in the past.
✨Demonstrate Your Team Spirit
Working as a steward means being part of a team. Be prepared to discuss how you work well with others and contribute to a positive team environment. Mention any experiences where teamwork led to successful outcomes.
✨Familiarise Yourself with the Venue
Before the interview, take some time to learn about the racecourse and its events. Showing that you have knowledge about the venue and its operations can impress the interviewers and demonstrate your genuine interest in the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about training opportunities or how the team handles busy event days. It shows that you're engaged and serious about the position.