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- Tasks: Serve customers with a smile and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Uttoxeter Racecourse, a top Midlands venue.
- Benefits: Enjoy flexible hours, free meals on race days, and event tickets.
- Why this job: Be part of exciting race days and create memorable experiences for guests.
- Qualifications: No specific experience needed, just bring your passion for great service!
- Other info: Casual role allows you to choose your hours and work in a fun environment.
We currently have an excellent opportunity to join our team at Uttoxeter Racecourse. Uttoxeter Racecourse is one of the busiest racecourses within the Midlands, hosting many exciting race-days, the most notable of which being the Midlands Grand National.
RESPONSIBILITIES:
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES:
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group. If you feel you have the right attributes for this role then please apply...
Casual Bar & Hospitality Team Member - Uttoxeter employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Bar & Hospitality Team Member - Uttoxeter
✨Tip Number 1
Familiarise yourself with the Uttoxeter Racecourse and its events. Knowing the schedule of race days, especially the Midlands Grand National, will show your enthusiasm and commitment to the role during any conversations.
✨Tip Number 2
Practice your customer service skills in various settings. Whether it's through volunteering or part-time work, demonstrating your ability to handle different customer interactions will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Uttoxeter Racecourse. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your flexibility and adaptability in previous roles. Highlighting experiences where you've successfully managed changing situations will resonate well with the casual nature of this position.
We think you need these skills to ace Casual Bar & Hospitality Team Member - Uttoxeter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Casual Bar & Hospitality Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated excellent communication skills, teamwork, and a passion for quality service.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to work at Uttoxeter Racecourse and how you can contribute to creating a welcoming atmosphere for guests.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Arena Racing Company
✨Show Your Customer Service Skills
Since the role involves serving customers, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
This position requires working both independently and as part of a team. Be ready to talk about times when you've successfully collaborated with others, highlighting your flexibility and adaptability in different situations.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself professionally. This shows that you take the opportunity seriously and understand the importance of being well-presented in a hospitality environment.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what excites you about working in a busy venue like Uttoxeter Racecourse and how you can contribute to creating a welcoming atmosphere for guests.
