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- Tasks: Serve customers with a smile and create a welcoming atmosphere.
- Company: Join the vibrant team at Ffos Las Racecourse, a top venue for exciting events.
- Benefits: Flexible hours, free meals on race days, and tickets to events.
- Other info: Enjoy a casual role with opportunities to grow and have fun.
- Why this job: Be part of thrilling race days and make lasting memories with guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We currently have an excellent opportunity to join our team at Ffos Las Racecourse. As one of our most prominent courses within the South West owned ARC tracks, Chepstow Racecourse plays host to many high profile racedays, the most notable being the Welsh Grand National.
RESPONSIBILITIES:
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team, being responsible for ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES:
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group. If you feel you have the right attributes for this role then please apply…
Casual Bar, Hospitality and Restaurant Team Member employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Bar, Hospitality and Restaurant Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by Ffos Las Racecourse and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or serve customers efficiently. Being able to demonstrate your ability to keep a smile on your face, even under pressure, will definitely impress.
✨Tip Number 3
Network like a pro! Chat with current staff or people who have worked there before. They can give you insider tips on what the team values most and how to stand out during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Ffos Las Racecourse. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Casual Bar, Hospitality and Restaurant Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for providing top-notch service.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a welcoming atmosphere at Ffos Las Racecourse.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue
Before your interview, do a bit of research on Ffos Las Racecourse. Familiarise yourself with its history, the types of events it hosts, and its overall atmosphere. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to meet the high standards expected.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and well-presented. Even though it's a casual role, showing that you take the interview seriously by dressing appropriately can set you apart from other candidates.
✨Be Ready to Discuss Teamwork
This position requires both independent work and teamwork. Prepare to discuss how you've successfully worked in teams before, highlighting your flexibility and adaptability. Share stories that illustrate your interpersonal skills and how you contribute to a positive atmosphere.