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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver top-notch service on race days.
- Company: Join the vibrant team at Bath Racecourse, a leading UK racecourse.
- Benefits: Flexible hours, competitive pay, and opportunities for extra shifts.
- Why this job: Be part of an exciting atmosphere and create unforgettable experiences.
- Qualifications: Experience in retail or hospitality management and strong leadership skills.
- Other info: Perfect for fitting around studies with a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
About the Role
This is a casual, flexible position focused on managing our bars, food outlets, or hospitality suites on race days and selected event dates. As a Retail Bar or Hospitality Manager, you’ll take ownership of service delivery, team performance, and operational efficiency across your designated area.
What You’ll Do
- Lead, motivate, and support your team to deliver consistent, high-quality service.
- Ensure every guest receives a warm welcome and professional, attentive experience.
- Brief, train, and develop team members so they’re confident and event-ready.
- Manage staffing levels, break schedules, and shift planning on the day.
- Maintain stock levels, assist with rotation, and minimise wastage.
- Uphold excellent standards of cleanliness and compliance across Health & Safety, COSHH, and licensing requirements.
- Resolve customer queries or complaints promptly and professionally.
- Create a positive, energetic atmosphere for both guests and staff.
- Drive sales, upselling opportunities, and overall business performance.
- Delegate tasks clearly to ensure smooth, efficient service delivery.
What We’re Looking For
- Proven experience in retail or hospitality management within fast-paced environments.
- Confident leadership skills with the ability to inspire and support diverse teams.
- Excellent communication and customer service standards.
- Flexible, adaptable, and committed to delivering first-class experiences.
- Strong problem-solving skills and the ability to handle challenges calmly.
- Professional, well-presented, and guest-focused at all times.
- Experience using tills and PDQ machines.
- Comfortable working outdoors in all weather conditions.
Desirable Experience
- Background in premium F&B, events, or restaurant management.
- Knowledge of licensing, food hygiene, and health & safety regulations.
- Personal Licence Holder (advantageous).
- Strong organisation, planning, and systems skills.
- Track record of increasing sales and improving operational standards.
- Natural ability to motivate teams and encourage positive working culture.
Why Work With Us?
- Be part of the excitement at one of the South West’s most vibrant racecourses.
- Casual, flexible hours—perfect for fitting around other commitments.
- Competitive pay with opportunities for extra shifts and development.
- Join a supportive, enthusiastic team within one of the UK’s leading racecourse groups.
How to Apply
Ready to bring your leadership skills trackside at Bath Racecourse? Apply now and help us deliver unforgettable race-day moments.
Retail Bar & Hospitality Managers – Bath Racecourse employer: Arena Racing Company
Contact Detail:
Arena Racing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Bar & Hospitality Managers – Bath Racecourse
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Bath Racecourse. Familiarise yourself with the layout, the bars, and the hospitality suites. This will not only help you feel more confident but also give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve motivated a team or resolved a tricky situation. We want to see how you can inspire others to deliver that top-notch service we’re all about.
✨Tip Number 3
Be ready to talk numbers! Brush up on your sales achievements and how you’ve driven performance in previous roles. We love candidates who can demonstrate their impact on business success—so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to jump into the action at Bath Racecourse. Let’s make those race-day moments unforgettable together!
We think you need these skills to ace Retail Bar & Hospitality Managers – Bath Racecourse
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about managing bars and hospitality at Bath Racecourse. Share any relevant experiences that highlight your love for the industry.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in retail or hospitality management, especially in fast-paced environments. We’re looking for specific examples of how you've led teams and delivered excellent service.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Bath Racecourse!
How to prepare for a job interview at Arena Racing Company
✨Know the Venue Inside Out
Before your interview, take some time to research Bath Racecourse. Familiarise yourself with its layout, the types of events held, and the overall atmosphere. This knowledge will not only impress your interviewers but also help you demonstrate how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Retail Bar or Hospitality Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've motivated teams in the past. Think about times when you resolved conflicts or improved team performance, and share those stories during your interview.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of this role. Prepare to talk about your approach to ensuring guests have a memorable experience. Share examples of how you've handled difficult situations or complaints, highlighting your problem-solving skills and commitment to high standards.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your ability to manage staffing, stock levels, and service delivery. Think through potential scenarios you might face on race days and how you would handle them. This will show your interviewers that you're ready to hit the ground running.
