At a Glance
- Tasks: Take bets, provide info on Tote options, and deliver top-notch customer service.
- Company: Sunderland Greyhound Stadia, a vibrant venue for thrilling greyhound racing.
- Benefits: Competitive pay, flexible hours, training opportunities, and free entrance vouchers after 6 months.
- Other info: Perfect for balancing work with studies or other commitments.
- Why this job: Join a fun team and enjoy a dynamic work environment at exciting race nights.
- Qualifications: Must be 18+, reliable, and have good communication skills.
Who is Sunderland Greyhound Stadia? At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport. Sunderland Greyhound Stadia is a premier racing venue hosting thrilling greyhound action five days a week: Monday, Tuesday, Wednesday, Friday, and Sunday. We offer a top-tier hospitality experience featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events. With an exciting atmosphere, a packed race schedule, and a strong community following, we are a dynamic venue that thrives on delivering great entertainment and exceptional service.
About the role:
- Take and process bets from customers in a friendly and efficient manner
- Provide clear information about Tote betting options
- Accurately handle card transactions
- Deliver excellent customer service with a smile
- Work as part of a team to maintain a fun and professional race night experience
The person we are looking for as a tote assistant has:
- Excellent communication skills
- Is aged 18 and over
- A basic understanding of numeracy
- Reliability and flexibility
- Professionalism
- Willingness to work on weekends and nights
What is casual work?
Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department-based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Work Perks of being a casual tote assistant with us at ARC:
- Competitive rates of pay
- Flexible working - happy to work with you on the hours you can and want to do
- Opportunities to receive training and work experience across a range of business areas
- Up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
And so much more! We are on a thrilling journey. So to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity, apply today!
At ARC we’re committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic. If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help. We believe diversity makes us stronger and we’re working hard to create an environment where everyone feels safe, respected, and heard.
Casual Tote Assistant in Sunderland employer: Arena Racing Company Careers
Sunderland Greyhound Stadia at ARC is an exceptional employer that values diversity and fosters a supportive work culture, making it an ideal place for those seeking flexible employment. With competitive pay rates, opportunities for training across various business areas, and the chance to be part of a vibrant community, employees can enjoy a rewarding experience while contributing to an exciting atmosphere during race nights. Join us to be part of a dynamic team that prioritises exceptional service and personal growth.
Contact Details:
Arena Racing Company Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Tote Assistant in Sunderland
✨Tip Number 1
Get to know the venue! Familiarise yourself with Sunderland Greyhound Stadia and its atmosphere. This will help you connect with the team and show your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers, role-play scenarios with friends or family to boost your confidence in handling bets and providing information.
✨Tip Number 3
Be flexible and reliable! Show that you're ready to work weekends and nights by highlighting your availability. Employers love candidates who can adapt to busy schedules.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our dynamic team at ARC.
We think you need these skills to ace Casual Tote Assistant in Sunderland
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re all about creating a fun atmosphere at Sunderland Greyhound Stadia!
Tailor Your Application:Make sure to tailor your application to the role of Casual Tote Assistant. Highlight any relevant experience or skills that match what we're looking for, like your communication skills and ability to work in a team. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Arena Racing Company Careers
✨Know Your Stuff
Familiarise yourself with the basics of Tote betting and the services offered at Sunderland Greyhound Stadia. Being able to explain betting options clearly will show that you're prepared and genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer service, practice your communication skills. Think of examples where you've provided excellent service or worked well in a team. A friendly smile and a positive attitude can go a long way!
✨Flexibility is Key
Be ready to discuss your availability, especially for weekends and evenings. Highlight your willingness to adapt to the busy racing schedule, as this shows you’re committed to being part of the team.
✨Dress to Impress
Even though it's a casual role, make sure to dress smartly for the interview. A professional appearance reflects your seriousness about the position and helps create a good first impression.
