At a Glance
- Tasks: Assist customers with betting transactions and ensure compliance with regulations.
- Company: Join the vibrant team at Nottingham Greyhound Stadium!
- Benefits: Flexible hours, dynamic work environment, and a chance to learn about the betting industry.
- Other info: Perfect for students looking for casual work on Monday and Friday nights.
- Why this job: Be part of an exciting atmosphere and engage with customers during thrilling races.
- Qualifications: No prior experience needed, just a passion for customer service and attention to detail.
The predicted salary is between 12 - 15 € per hour.
We are looking for Casual Tote Assistants to join our team at Nottingham Greyhound Stadium!
About the role: To deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations. We operate on a Monday & Friday night.
Key responsibilities for the role will include:
- Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
- Prepare to receive customers by setting up cash and betting terminal.
- Manage cash transactions following correct procedure, taking great care so monies balance.
- When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
- Safeguard cash by adhering to security procedures.
- Reconciling cash by completing cash report.
- Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
- Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
- Create a positive impression and be attentive and responsive to customer needs.
- Work in a timely manner so race time constraints are met and optimal betting time is achieved.
Closing Date: 19-06-2026
Casual Tote Assistants in Nottingham employer: Arena Racing Company Careers
Join our vibrant team at Nottingham Greyhound Stadium as a Casual Tote Assistant, where we pride ourselves on fostering a supportive and dynamic work environment. With flexible working hours on Monday and Friday nights, you will have the opportunity to engage with customers in an exciting atmosphere while developing your skills in cash management and customer service. We are committed to your growth, offering training and development opportunities that ensure you thrive in your role and enjoy a rewarding career with us.
Contact Detail:
Arena Racing Company Careers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Tote Assistants in Nottingham
✨Tip Number 1
Get to know the ins and outs of betting before you step into the role. Familiarise yourself with different types of bets and minimum spends so you can impress during your interview. We want to see that you’re ready to hit the ground running!
✨Tip Number 2
Practice your cash handling skills! Being confident with cash transactions is key, so maybe try some mock scenarios with friends or family. Show us you can manage money like a pro, and you'll stand out from the crowd.
✨Tip Number 3
Brush up on your customer service skills. Think about how you can create a positive experience for customers, especially when they’re placing bets. We love candidates who can be attentive and responsive, so bring your A-game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our team at Nottingham Greyhound Stadium!
We think you need these skills to ace Casual Tote Assistants in Nottingham
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing your application, make sure you understand what being a Casual Tote Assistant is all about. Familiarise yourself with the key responsibilities and the importance of customer service in this role. This will help you tailor your application to show that you're the perfect fit!
Be Clear and Concise:When you're putting together your written application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, but also appreciate a well-structured application that gets straight to the heart of why you want to join us.
Show Off Your Customer Service Skills:Since this role is all about delivering excellent customer service, make sure to highlight any relevant experience you have. Whether it's in a previous job or a volunteer position, let us know how you've gone above and beyond for customers in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company there. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Arena Racing Company Careers
✨Know Your Bets
Make sure you brush up on the different types of bets and minimum spends before your interview. Being able to discuss these confidently will show that you're serious about the role and understand the core responsibilities.
✨Cash Handling Skills
Since managing cash transactions is a big part of the job, be prepared to talk about any previous experience you have with cash handling. If you can, share specific examples of how you've balanced cash or followed procedures in past roles.
✨Customer Service Focus
This role is all about creating a positive impression for customers. Think of examples where you've gone above and beyond for a customer, and be ready to explain how you would handle various customer scenarios, especially under pressure.
✨Understand the Regulations
Familiarise yourself with the Gambling Commission regulations and policies like Challenge 21. Showing that you understand the importance of these guidelines will demonstrate your commitment to responsible gambling and customer safety.
