At a Glance
- Tasks: Assist with customer service and ensure a fantastic experience for racegoers.
- Company: Join the largest racecourse group in the UK, known for its vibrant atmosphere.
- Benefits: Flexible casual work, training opportunities, and free entrance vouchers after 6 months.
- Other info: Work weekends and enjoy a dynamic environment with various shift opportunities.
- Why this job: Be the face of exciting events and create memorable experiences for visitors.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for Raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!
Please note you will be expected to be flexible to meet the needs of the business and Lingfield Park Resort, working weekends is a requirement.
Possible duties for Racing and Event Stewards could include:
- Steward assistant duties
- Steward supervisory duties
- Car parking steward duties
- Gate and barrier steward duties
Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.
If you have:
- a clear focus on delivering fantastic customer service
- excellent communication skills
- eligibility to work in the UK
- relevant experience within the hospitality and leisure industry
We can offer you:
- opportunities to receive training and work experience across a range of business areas
- up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Stewards (Casuals) in Lingfield employer: Arena Racing Company Careers
Wolverhampton Racecourse is an excellent employer, offering a vibrant work environment in the heart of the West Midlands. With a focus on outstanding hospitality and a commitment to diversity and inclusion, employees can expect a supportive culture that values their contributions. The role of Casual Night Porter not only provides opportunities for personal growth but also allows you to be part of an exciting team that makes every race day memorable.
Contact Details:
Arena Racing Company Careers Recruitment Team
