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- Tasks: Assist with customer service and various duties on racedays at the UK's largest racecourse.
- Company: Join ARC, the leading racecourse group in the UK, known for fantastic visitor experiences.
- Benefits: Flexible casual work that fits around your schedule, with opportunities for growth.
- Other info: Work during busy racing seasons with a dynamic team and fun atmosphere.
- Why this job: Be the face of exciting events and create memorable experiences for racegoers.
- Qualifications: Great communication skills and a passion for customer service; hospitality experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!
Possible duties for Racing and Event Assistants could include:
- Grandstand duties
- Entrance Gates duties
- Front of house duties
- Turnstile duties
Customer service is an important element of the duties of a Raceday Assistant, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.
If you have:
- a clear focus on delivering fantastic customer service
- excellent communication skills
- eligibility to work in the UK
- relevant experience within the hospitality and leisure industry
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Closing Date 22-05-2026
Raceday Assistant in Great Yarmouth employer: Arena Racing Company Careers
Contact Detail:
Arena Racing Company Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Raceday Assistant in Great Yarmouth
✨Tip Number 1
Get to know the racecourse! Familiarise yourself with the layout and key areas like the grandstand and entrance gates. This way, when you’re on the job, you can confidently guide customers and make their experience seamless.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable greeting people and answering questions. The more you practice, the more natural it will feel when you’re interacting with real customers on racedays.
✨Tip Number 3
Stay flexible and open-minded about shifts. Since the work is casual, being adaptable will help you grab opportunities as they come up. Plus, it shows that you’re keen and ready to jump in whenever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team and enhance the raceday experience for everyone.
We think you need these skills to ace Raceday Assistant in Great Yarmouth
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love interacting with people! Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark in your words!
Tailor Your Application: Make sure to customise your application to fit the Raceday Assistant role. Highlight any relevant experience in hospitality or customer service, and connect it back to what we do at ARC. This shows us you really get what we're about!
Keep It Clear and Concise: We appreciate a straightforward application. Use clear language and avoid jargon. Stick to the point and make sure your key skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Arena Racing Company Careers
✨Know the Racecourse Inside Out
Before your interview, take some time to research ARC and its racecourses. Familiarise yourself with their venues, upcoming events, and customer service ethos. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since customer service is key for a Raceday Assistant, think of specific examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for customers. This will demonstrate your suitability for the role.
✨Dress the Part
Even though this is a casual position, first impressions matter! Dress smartly and appropriately for the interview. Aim for a neat and professional appearance that reflects the hospitality industry, as it shows you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team culture, what a typical raceday looks like, or how they measure success in customer service. This not only shows your enthusiasm but also helps you gauge if the role is right for you.