At a Glance
- Tasks: Drive hotel sales, coordinate events, and create exceptional guest experiences.
- Company: Join ARC at Doncaster Racecourse and Hilton Garden Inn, a vibrant hospitality hub.
- Benefits: Enjoy hotel discounts, annual passes, health perks, and a supportive work environment.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be part of a dynamic team and make memorable experiences for guests.
- Qualifications: Experience in sales or customer service; hotel experience is a plus.
The predicted salary is between 30000 - 32450 £ per year.
We are looking for a passionate and knowledgeable Hotel Sales Manager! At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Home to the world’s oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more. If that’s not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business.
As our Hotel Sales Manager, you will play a key role in driving the commercial success of the hotel by supporting sales, coordinating events and delivering exceptional customer experiences. Working closely with clients, the sales team and operational departments, you'll manage bookings from enquiry through to completion, ensuring every event is planned and executed to the highest standard. This varied role combines event coordination, sales support, marketing and administration, making it ideal for someone who enjoys building relationships, is highly organised and thrives in a fast-paced hospitality environment. You'll also contribute to the hotel's commercial growth through account management, social media, community engagement and promotional activities, helping to strengthen our brand and maximise business opportunities. If you're passionate about hospitality, have a keen eye for detail and enjoy creating memorable experiences for clients and guests, we'd love to hear from you.
What we’re looking for?
- Experience in administration, sales or customer service environments.
- Experience within Hotels is an advantage.
- Strong organisational and multitasking skills.
- Excellent communication and relationship-building abilities.
- Proactive, self-motivated and solution-focused.
- Able to work independently and as part of a team.
- High attention to detail with a customer-focused approach.
- Proficient in Microsoft Office and IT systems.
- Able to work under pressure and adapt to changing priorities.
Work Perks of being a Hotel Sales Manager (MAT Cover) with us at ARC…
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Pension & Group life assurance schemes
- Healthshield – including 24hr GP & EAP
- …and so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today! At ARC, we’re committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic. If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help. We believe diversity makes us stronger, and we’re working hard to create an environment where everyone feels safe, respected, and heard.
Closing Date 21-08-2026
Hotel Sales Manager (MAT Cover) in Doncaster employer: Arena Racing Company Careers
Wolverhampton Racecourse is an excellent employer, offering a vibrant work environment in the heart of the West Midlands. With a focus on outstanding hospitality and a commitment to diversity and inclusion, employees can expect a supportive culture that values their contributions. The role of Casual Night Porter not only provides opportunities for personal growth but also allows you to be part of an exciting team that makes every race day memorable.
Contact Details:
Arena Racing Company Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Sales Manager (MAT Cover) in Doncaster
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hotel Sales Manager (MAT Cover) in Doncaster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Arena Racing Company Careers
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Arena Racing Company Careers. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
