At a Glance
- Tasks: Drive hotel sales, coordinate events, and create exceptional customer experiences.
- Company: Join ARC at Doncaster Racecourse and Hilton Garden Inn, a vibrant hospitality hub.
- Benefits: Enjoy hotel discounts, annual passes, health perks, and a supportive work environment.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be part of a dynamic team and make memorable experiences for guests.
- Qualifications: Experience in sales or customer service; hotel experience is a plus.
The predicted salary is between 24960 - 31200 £ per year.
We are looking for a passionate and knowledgeable Hotel Sales Manager! At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Who is Doncaster Racecourse and the Hilton Garden Inn? Home to the world’s oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more. If that’s not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business.
About the Role of Hotel Sales Manager (9m MAT Cover): As our Hotel Sales Manager, you will play a key role in driving the commercial success of the hotel by supporting sales, coordinating events and delivering exceptional customer experiences. Working closely with clients, the sales team and operational departments, you'll manage bookings from enquiry through to completion, ensuring every event is planned and executed to the highest standard. This varied role combines event coordination, sales support, marketing and administration, making it ideal for someone who enjoys building relationships, is highly organised and thrives in a fast-paced hospitality environment. You'll also contribute to the hotel's commercial growth through account management, social media, community engagement and promotional activities, helping to strengthen our brand and maximise business opportunities. If you're passionate about hospitality, have a keen eye for detail and enjoy creating memorable experiences for clients and guests, we'd love to hear from you.
What we’re looking for?
- Experience in administration, sales or customer service environments.
- Experience within Hotels is an advantage.
- Strong organisational and multitasking skills.
- Excellent communication and relationship-building abilities.
- Proactive, self-motivated and solution-focused.
- Able to work independently and as part of a team.
- High attention to detail with a customer-focused approach.
- Proficient in Microsoft Office and IT systems.
- Able to work under pressure and adapt to changing priorities.
Work Perks of being a Hotel Sales Manager (MAT Cover) with us at ARC…
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Pension & Group life assurance schemes
- Healthshield – including 24hr GP & EAP
- …and so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!
At ARC, we’re committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic. If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help. We believe diversity makes us stronger, and we’re working hard to create an environment where everyone feels safe, respected, and heard.
Closing Date 21-08-2026
Hotel Sales Manager (9m MAT Cover) in Doncaster employer: Arena Racing Company Careers
Wolverhampton Racecourse is an excellent employer, offering a vibrant work environment in the heart of the West Midlands. With a focus on outstanding hospitality and a commitment to diversity and inclusion, employees can expect a supportive culture that values their contributions. The role of Casual Night Porter not only provides opportunities for personal growth but also allows you to be part of an exciting team that makes every race day memorable.
Contact Details:
Arena Racing Company Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Sales Manager (9m MAT Cover) in Doncaster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arena Racing Company Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arena Racing Company Careers
Don't be shy about reaching out to Arena Racing Company Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Sales Manager (9m MAT Cover) in Doncaster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arena Racing Company Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arena Racing Company Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
