At a Glance
- Tasks: Welcome guests and provide excellent customer service at a vibrant venue.
- Company: Join the Hilton Garden Inn team at Doncaster Racecourse, a historic and exciting location.
- Benefits: Flexible hours, competitive pay, training opportunities, and free entrance vouchers after 6 months.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a dynamic team and gain valuable experience in hospitality.
- Qualifications: GCSE education and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport. Who is Doncaster Racecourse and the Hilton Garden Inn? Home to the world’s oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more. If that’s not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business.
The person we are looking for as Casual Receptionist has:
- Educated to GCSE level or equivalent
- Experience in a similar role/hotel
- High level of interpersonal skills
- Excellent communicator
- Works well under pressure
- Customer service focused (internal and external)
- Organised, systematic and process driven
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Work Perks of being a casual Receptionist with us at ARC:
- Competitive rates of pay
- Flexible working – happy to work with you on the hours you can and want to do
- Opportunities to receive training and work experience across a range of business areas
- Up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
- And so much more…
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today! At ARC, we’re committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic. If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help. We believe diversity makes us stronger, and we’re working hard to create an environment where everyone feels safe, respected, and heard.
Closing Date: 07-08-2026
Casual Receptionist (Hilton) in Doncaster employer: Arena Racing Company Careers
At ARC, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and personal growth. As a Casual Receptionist at the Hilton Garden Inn, you will enjoy flexible working hours, competitive pay, and opportunities for training across various business areas, all while being part of a dynamic team at one of the UK's most iconic racecourses. Join us in creating memorable experiences for our guests and be part of a supportive environment that champions inclusivity and respect.
Contact Details:
Arena Racing Company Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist (Hilton) in Doncaster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Arena Racing Company Careers and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist (Hilton) in Doncaster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Arena Racing Company Careers that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Arena Racing Company Careers.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Arena Racing Company Careers get a sense of who you are beyond your experience!
How to prepare for a job interview at Arena Racing Company Careers
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Arena Racing Company Careers and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
