At a Glance
- Tasks: Join our Stewarding Team to ensure fantastic customer experiences at exciting race days.
- Company: ARC, the largest racecourse group in the UK, offering diverse venues and events.
- Benefits: Flexible hours, up to 10 race day passes, training, and potential for permanent roles.
- Other info: Casual work allows you to fit shifts around your studies or other commitments.
- Why this job: Be part of a vibrant environment and make every raceday memorable for visitors.
- Qualifications: Great communication skills and a passion for customer service; hospitality experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!
We’re looking for enthusiastic, hard-working people to join our Stewarding Team at Doncaster Racecourse on a casual basis. Possible duties for Racing and Event Stewards could include:
- Steward assistant duties
- Steward supervisory duties
- Car parking steward duties
- Gate and barrier steward duties
Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.
If you have:
- a clear focus on delivering fantastic customer service (Level 2 Spectator Safety certificate is ideal)
- excellent communication skills
- eligibility to work in the UK
- relevant experience within the hospitality and leisure industry
We can offer you:
- A chance to be part of an exciting environment at a racecourse
- Varied and active work
- Up to 10 race day passes to attend our venues
- The chance to join a fast-paced company with possible chances of joining the permanent workforce and many more possibilities
- Flexible hours to fit around other commitments
- Training and support from experienced team members
- The opportunity to work at major events and race days
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
Closing Date 05-06-2026
Casual Raceday and Event Stewards in Doncaster employer: Arena Racing Company Careers
Joining ARC as a Casual Raceday and Event Steward at Doncaster Racecourse means becoming part of the UK's largest racecourse group, where your contributions directly enhance the experiences of our visitors. We pride ourselves on a vibrant work culture that values teamwork and customer service, offering flexible hours, training opportunities, and the chance to attend exciting events throughout the year. With potential pathways to permanent roles, this is an excellent opportunity for those looking to grow within the hospitality and leisure industry while enjoying the thrill of race days.
Contact Details:
Arena Racing Company Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Raceday and Event Stewards in Doncaster
✨Tip Number 1
Get to know the racecourse! Familiarise yourself with the layout and key areas like entrances, exits, and customer service points. This will help you feel more confident when interacting with visitors and answering their questions.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable greeting people, assisting them, and handling any queries. The better you are at making customers feel welcome, the more likely you are to stand out.
✨Tip Number 3
Network with current stewards or staff at the racecourse. They can provide insider tips on what to expect and how to excel in your role. Plus, it’s a great way to make connections that could lead to future opportunities!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on available shifts and events, so you can stay in the loop and grab those exciting opportunities.
We think you need these skills to ace Casual Raceday and Event Stewards in Doncaster
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to engage with our visitors at the racecourse.
Tailor Your Experience:Make sure to highlight any relevant experience in hospitality or leisure. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and make it easy for us to see why you’d be a great fit for our Stewarding Team. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at ARC.
How to prepare for a job interview at Arena Racing Company Careers
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Casual Raceday and Event Steward involves. Familiarise yourself with the duties listed in the job description, like customer service and stewarding tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is key for this position, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you’ve handled difficult situations or gone the extra mile for customers. This will demonstrate your ability to create fantastic experiences for visitors.
✨Dress the Part
Even though it’s a casual role, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the company and the role you’re applying for.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or what a typical race day looks like. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
