At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere.
- Company: Join the vibrant team at Ffos Las Racecourse, a top venue for exciting events.
- Benefits: Enjoy flexible hours, free meals on race days, and tickets to events.
- Other info: Casual role with opportunities to work in a fun, dynamic environment.
- Why this job: Be part of thrilling race days and make memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 13 € per hour.
We currently have an excellent opportunity to join our team at Ffos Las Racecourse. As one of our most prominent courses within the South West owned ARC tracks, Chepstow Racecourse plays host to many high profile racedays, the most notable being the Welsh Grand National.
RESPONSIBILITIES:
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible ensuring that all our guests needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES:
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.
If you feel you have the right attributes for this role then please apply…
Locations
Casual Bar, Hospitality and Restaurant Team Member in Bridgend, Wales employer: Arena Racing Company Careers
Joining our team at Ffos Las Racecourse offers a vibrant work environment where you can thrive in the hospitality sector while enjoying the excitement of high-profile racedays. We pride ourselves on fostering a supportive culture that values flexibility, allowing you to choose your hours, and providing unique benefits such as complimentary meals on race days and tickets to various events. With opportunities for personal growth and a commitment to exceptional customer service, this is an ideal place for those looking to make a meaningful impact in their role.
Contact Detail:
Arena Racing Company Careers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar, Hospitality and Restaurant Team Member in Bridgend, Wales
✨Tip Number 1
Get to know the venue! Familiarise yourself with Ffos Las Racecourse and its vibe. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for the place.
✨Tip Number 2
Show off your people skills! During your chat, be sure to highlight your customer service experience. Share stories that showcase how you’ve made guests feel welcome and valued in previous roles.
✨Tip Number 3
Dress to impress! Since this role is all about being smart and professional, make sure you look the part. A polished appearance can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at ARC.
We think you need these skills to ace Casual Bar, Hospitality and Restaurant Team Member in Bridgend, Wales
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for providing top-notch customer service.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a welcoming atmosphere at Ffos Las Racecourse.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arena Racing Company Careers
✨Know the Venue
Before your interview, do a bit of research on Ffos Las Racecourse. Familiarise yourself with its history, key events like the Welsh Grand National, and the overall atmosphere. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure guests were happy. This is crucial for a role that revolves around hospitality and creating a welcoming environment.
✨Dress to Impress
Since the role requires you to be smart and well-presented, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects professionalism while still being comfortable. First impressions matter!
✨Demonstrate Team Spirit
Be ready to discuss your ability to work both independently and as part of a team. Share specific examples of how you've collaborated with others in previous roles, and express your enthusiasm for contributing to a positive team atmosphere at the racecourse.