At a Glance
- Tasks: Join our team to manage product lifecycles and drive retail performance across exciting brands.
- Company: Arena.online is a vibrant digital business delivering flowers, plants, and gifts.
- Benefits: Enjoy competitive salary, 25 days holiday, and a generous discount on products.
- Other info: Flexible working options and excellent career progression opportunities await you.
- Why this job: Be part of a dynamic team shaping modern consumer brands in a fun environment.
- Qualifications: E-commerce experience and a passion for trends and customer behaviour are essential.
The predicted salary is between 30000 - 42000 £ per year.
About Arena.online, Patch Plants and Arena Flowers. Arena.online is a young digital business that specialises in the delivery of flowers, plants and gifts. The company’s Consumer division includes Patch Plants and Arena Flowers and is focused on building best‑in‑class modern consumer brands. This team’s work is a key strand of the wider business strategy.
Patch Plants is a modern plant shop, founded in 2016, helping you discover the best plants for your space, delivering them to your door and assisting with their care. Having attracted over 700k customers with a 4.7/5 rating on Trustpilot, we have been named the best plant delivery service by Good Housekeeping. Founded in 2006, Arena Flowers is the UK’s most ethical florist, recognised by the Ethical Company Index as number one in our industry for the last eight years.
What’s the opportunity? We’re looking for a dynamic and inquisitive Retail Executive to join our expanding team, working across our exciting brands as they scale over the coming years. This is a varied role where the Retail Executive will manage the lifecycle of the products we sell and support the Retail Lead to build and shape our product offering for the business's consumer brands.
Core Responsibilities:
- Monitoring competitor activity and market trends, identifying potential gaps and opportunities for range development.
- Range and product development with scope to own categories.
- Attending tradeshows and visiting growers, searching for new suppliers and products.
- Maintaining visual plans to help identify gaps in the range.
- Quarterly range reviews, learning to interpret performance data.
- Cross‑functional communication on product lifecycle, product availability, campaigns.
- Managing the product life cycle of listing products on both Patch and Arena Flowers.
- Database management – managing product creation and listing in back‑end systems.
- Managing how new products are displayed on the brands' websites and driving improvements.
- Keeping listings current and up to date, removing old products and supporting trading and SEO.
- Liaising with the business on product and stock queries for both brands, including suppliers.
- Monitoring open orders and communicating availability timelines regarding onsite product stock management.
- Working with various leads on improving Patch Plants, Arena Flowers & other Consumer brand websites.
- Managing the presentation of products for all brands.
- Managing and helping to grow secondary channels to the business, e.g. Amazon, Selfridges, Next or other channels and retailers.
Requirements Skills & Qualifications:
- Experience in e‑commerce essential, preferably in horticulture, floristry or homewares.
- Accuracy and good attention to detail.
- Creative and strategic thinker.
- Interest in products, trends, and customer behaviour.
- Strong communication skills across a multi‑location team.
- Strong ability to be flexible, multitask and adapt to changing priorities.
- A problem-solving, structured and analytical mind.
- Able to interpret data and turn it into insights.
- Proficiency in Microsoft or Google Workspace.
- Experience in Shopify desirable.
About You:
- You’re enthusiastic, committed to learning and passionate about consumer products.
- A genuine interest in all things e‑commerce.
- Positive, proactive and can-do attitude.
- Ability to work both independently and as part of a team.
- A strong team player and relationship builder.
- Able to respond positively to honest and supportive feedback.
- A love of plants, flowers, and/or interior design is an advantage, but not required.
Benefits:
- Competitive salary, depending on your experience.
- 25 days' holiday allowance (prorated).
- Generous 50% discount across brands.
- Opportunity to enrol into our Private Medical Benefit Scheme.
- Perkbox subscription – access to thousands of discounts.
- Nursing Benefit Scheme – a tax-efficient workplace scheme for childcare.
- Life Insurance – Death in service benefit.
- Octopus Electric Vehicle – a scheme to lease an electric car.
- Regular team socials and weekly team lunch.
- 2-3 days per week working in our London Bridge office.
- For the right candidate, excellent progression and learning opportunities.
If there’s something that’s important to you that’s not on this list, let us know.
Accessibility: We’re committed to ensuring an inclusive recruitment process. If you require any adjustments to the recruitment process or interview due to a disability or other reason, please let us know and we would be happy to accommodate.
E-commerce Retail Executive employer: arena.online
Arena.online is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration within the dynamic e-commerce landscape of flowers and plants. With a strong commitment to employee growth, competitive benefits including generous discounts, flexible working arrangements, and a supportive team environment, we empower our Retail Executives to thrive and make a meaningful impact in a rapidly expanding business. Join us at our beautiful London Bridge office and be part of a passionate team dedicated to delivering quality and ethics in every product we offer.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Retail Executive
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and horticulture space on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for plants, flowers, and e-commerce shine through. Share your ideas on trends and how you can contribute to their brands. It’s all about making that personal connection!
✨Tip Number 3
Prepare for those interviews! Research Arena.online, Patch Plants, and Arena Flowers thoroughly. Know their products, values, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our awesome team at Arena.online!
We think you need these skills to ace E-commerce Retail Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the E-commerce Retail Executive role. Highlight your experience in e-commerce, especially if it relates to horticulture or floristry. We want to see how your skills align with our mission at Arena.online!
Show Your Passion:Let your enthusiasm for plants, flowers, and consumer products shine through in your application. We love candidates who are genuinely interested in what we do, so share any relevant experiences or hobbies that showcase your passion!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at arena.online
✨Know Your Brands Inside Out
Before the interview, dive deep into Arena.online, Patch Plants, and Arena Flowers. Understand their unique selling points, recent campaigns, and customer feedback. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their growth.
✨Showcase Your E-commerce Experience
Be ready to discuss your previous e-commerce roles, especially if you've worked in horticulture or floristry. Prepare specific examples of how you've improved product listings, managed stock, or analysed market trends. This will highlight your relevant skills and experience.
✨Demonstrate Your Analytical Skills
Since the role involves interpreting data and turning it into insights, come prepared with examples of how you've used data to drive decisions in past roles. Whether it's through sales performance or customer behaviour analysis, showing your analytical mindset will impress the interviewers.
✨Emphasise Team Collaboration
This position requires strong communication across various teams. Share experiences where you've successfully collaborated with others, whether in a multi-location team or cross-functional projects. Highlighting your ability to work well with others will align with their tight-knit team culture.
