At a Glance
- Tasks: Serve food and drinks, maintain the buffet, and ensure guest satisfaction.
- Company: Join a leading luxury airline catering team focused on exceptional service.
- Benefits: Enjoy free meals, training opportunities, and a supportive work environment.
- Other info: Flexible hours with opportunities to work evenings, weekends, and holidays.
- Why this job: Be part of a dynamic team that values your ideas and offers real career growth.
- Qualifications: 2 years in hospitality, great teamwork, and effective communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Making a note of our lounge guest food requests
- Serving of food and beverages to lounge guests
- Clearing and setting up of tables for dining purposes
- Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
- Polishing of cutlery, crockery, and glassware
- Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
- Attend to passenger queries and complaints
- Consult the supervisors and managers as and when required
- Liaise with the bar person and culinary team with regards to food and drinks orders
- Ensuring that all food and beverage related services are provided as per Qatar Airways standards
- Assisting the cleaning team in the lounge and back-of-house areas during non-passenger usage.
Qualifications
- Minimum 2 years hospitality experience
- Great Team player
- Attention to details and the ability to work fast under pressure
- Self-motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
- Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- On-site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
Lounge Host employer: Arena One GmbH
At DO & CO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. As a Supervisor in our Dry Stores department, you will enjoy a range of benefits including on-site free meals, in-house training opportunities, and genuine career development prospects both nationally and internationally. Join us in crafting extraordinary experiences for our luxury airline catering clients while being part of a supportive family that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arena One GmbH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arena One GmbH
Don't be shy about reaching out to Arena One GmbH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lounge Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arena One GmbH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arena One GmbH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
