Quality Assurance Officer - Nights in Hounslow

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Conduct daily tasks as outlined by the QA Supervisor and Manager.
• Review and verify daily quality checks of goods delivered by our suppliers.
• In charge of checking all chillers and dry stores within the production and warehouse, including FIFO, batch codes, expiry dates, and allergen segregation.
• Perform a number of audits across the different areas of the kitchen/operation, ensuring that all paperwork is kept up to date, temperature controls have been performed regularly and recorded, and verify that all areas comply with cleanliness levels.
• Double check personal hygiene of the members in these areas – Veg preparation, butchers, pot wash.
• Support the wider QA events international team in diverse locations across the world when necessary.
• Supervise that all members of the production follow internal safety rules to avoid future incidents.
• Submit daily reports to the Quality Assurance Supervisor about any incidents, issues and solutions, plus general information about the daily production development.

Qualifications

• Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality.
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service.
• Well presented, professional individual with a can-do, positive attitude that indulges in team success.
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies.
• Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards.
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family.
• Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
• BSc Food Science or experience in a similar role.
• Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Enjoy perks by referring your friends through our Refer a Friend Scheme.
• Save money and time with On-Site Free Meals.
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact; we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.