Learning & Development Coordinator in Hounslow

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Summary

We are looking for a Learning and Development Coordinator to support the delivery of all learning needs for the business via our Learning Management System (LMS). This role is responsible for delivering and embedding high-quality, engaging learning solutions and acting as an ambassador for DO & CO across all teams. The position also supports the learning and development elements of the HR agenda, contributing to the people strategy and championing people innovation.

What will you be doing?

• Delivering quality and engaging learning solutions including induction courses, workshops development, apprenticeships, and talent programmes where appropriate.
• Support the implementation, optimisation, and ongoing management of learning and development systems and processes, ensuring effective delivery, accessibility, and continuous improvement of learning across the business.
• Utilise our Learning Management System (LMS) to effectively organise learners for their required courses, as well as monitor, track, and report on training completion and recurrent training as needed.
• Providing learning expertise and support to our operations team in a professional and commercial way; whilst always driving the culture, vision and values of DO & CO.
• Support the design, development and implementation of learning across the unit, including new tools, technology, process, product, cross skilling, soft-skills, behaviours and mind-sets.
• Work with the leadership team to support their capability for leading change.
• Complete training needs analysis and review and recommend training to address legislative/regulatory requirements.
• Providing astute partnering on discrete pieces of design and development, ensuring we offer great learning interventions that support the needs of the business.
• Facilitation of measurement and analysis of effectiveness of learning solutions.
• Support the maintenance of a highly engaging and effective L&D group on our internal communications platform and use the tool to positively impact awareness of L&D across the business.
• Support and facilitate our apprenticeship programme and professional development offering.

Qualifications

• Strong presentation and facilitation skills, with the ability to impactfully share subject materials to larger groups, face-to-face or video.
• A minimum of 2 - 4 years of relevant professional experience within Learning and Development.
• Understanding of learning models and Learning Management Systems including content uploads, user enrollment, and reporting.
• Experience producing online training materials is desirable.
• Experience of apprenticeship standards.
• Strong strategic and problem-solving skills with the ability to negotiate and influence.
• Excellent administrative and interpersonal skills as well as strong organisational skills and initiative.
• Proficient computer skills – especially Microsoft Suite of applications (Word, PowerPoint, Excel).
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed.
• The ideal candidate will exhibit: an ability to maintain confidential information in a professional manner; demonstrated ability to produce results, prioritise and perform a variety of tasks on short notice within demanding deadlines; and proven ability to work under pressure.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• On-site role.
• Enjoy perks by referring your friends through our Refer a Friend Scheme.
• Save money and time with On-Site Free Meals.
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.