Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback
- Ensuringasmooth and efficientworkflow that aligns with the daily scheduleand ensuring on time flight packing
- Ensuring the quality and the quantity of all packed goods are according to specification and requirements
- Cleaning and correct storing of all equipment to ensure distribution isaccurateand ina timelymanner- working closely with Dish Room department for even equipment flow
- Managing all work areas,maintaininghousekeeping rules, and promoting best working practices
- Reacting quickly and efficiently to last minute flight,aircraftchanges, specifications, and requirements
- Understanding of functional and departmental goals as well as overall DO & CO business strategy
- Being a role model and leading a team to ensurethe exceptional DO & COquality isdelivered on timewith maximum efficiencyin accordance withDO & COstandards
- Ensuring operationsadhere toall SOP’s andALL relevant Critical Control Points, Health and Safety, Foodsafetyand all legal requirementsat all times
- Defining systems of working to ensure quality of product, problems are resolved withsolutionsand continuous improvement initiatives are instigated
- Building andmaintainingrelationships withAirline stores to manage flow of stock and internal ordering ifrequired
- Providing reports on productivity and other performance indicators to management
- Buildingandmaintainingexcellent working relationships withallsection managers, ensuring the provision of a positive and professional service thatelevatesthe DO & COreputationand any highlighted problems have an implemented solution
- Driving successby proactively managing team performance, provide development and succession planning opportunities
- Ensuringthe effective development, implementation and evaluation of policies and procedures,ensuring they are compliant and consistently applied
- Proactively taking steps to ensure own skills and knowledge continue to improveand aredemonstratedin the operations
- Forward,strategic thinkingleaderalways looking to exceed targets and expectationsof the unitwhilstmaintainingthe collectiveness of the team and culture of DO&CO(Ensure OTIF performance ismaintained)
- Maintaininggood working relationships with all DO&CO family members
- Takingresponsibility for all your actions, support your team, and celebrate successes as a family
- Should be able to manager Equipment department and take decisions accordingly
Qualifications
- Confidence inleadinga team, ready to roll up your sleeves and do what is needed to give ourpartnersthe best service with a problem-solving mentality
- Passion for high-end cuisine, love for food and motivation to deliver exceptional service
- Wellpresented,professional individual with a can-do, positive attitude thatindulges in team success
- The ability to be a positive change champion forDO & CO,identifyingkey impact areas and priorities andsupporting changeprogrammesand strategiesin order togainoptimalresults
- Exceptionalattention to detail and data driven with the ability to influenceand educate
- Build strong relationships with colleagues, mentoring and motivating,creating a team spirit, encouraging them to be at their best
- You are a clear and engaging communicator, strong written and verbal English,and will use a variety of methods to keep the team well informed
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners andthe DO&CO family
- Have a great understandingand working knowledge ofthe whole unitand be the expert in delivering practical actions for its improvement by taking a hands-on approach
- Previousexperience in a similar role or experience within afast-pacedenvironment
- Proficient in excel with excellent working knowledgeof reporting
- Financial awareness - good, strong numerical reasoning ability as precise andaccuratereporting isrequiredto Senior Management
- Fast-paced working environment
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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Dry Store - Shift Manager in Hounslow employer: Arena One GmbH
DO & CO is an exceptional employer that prioritises a culture of excellence and teamwork, making it an ideal place for those passionate about hospitality. With a focus on employee growth and development, you will have the opportunity to enhance your skills while working in a vibrant environment that values customer satisfaction and quality service. Located in the UK, our luxury lounge operations offer a unique chance to be part of a dynamic team dedicated to delivering outstanding experiences.
