Airside Administrator - Part Time Fixed-Term Contract in Hounslow

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

As an Airside Administrator, you are responsible for all aspects of supporting the people administration of the Airside operation, ensuring the admin team achieves the budgeted spend for the Airside department.

• Control of the Absence Management process for the Airside Operation by ensuring all employees have a return to work meeting and following specific triggers.
• Oversee labour and hours forecasting and management including corrections and liaising with payroll and workforce management teams.
• Support and engage with the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners.
• Completion of daily, weekly and monthly corrections and support in the review of all overtime before submitting to payroll.
• Liaising with the WFM team to ensure the shift plan is created, double checked and finalized.
• Be a key partner in the running of the Airside operation by working closely with HR, Payroll team and the Airside management team.
• Management of holidays for the Airside department, reviewing entitlement, authorizing and monitoring control.
• Main point of contact for the Flight Co-Ordinator’s daily queries, complaints and requests.
• Ordering of Uniform for the Airside team.
• Assist in the collection and collation of new starter paperwork and processing of all relevant information.
• Liaise with Transport compliance team regarding compliance and planning trackers and databases for the Airside team.
• Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies).
• Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover.

Qualifications:

• Passion for food and motivation to deliver exceptional service.
• Well presented, professional individual with a can-do, positive attitude that indulges in team success.
• Build strong relationships with DO & CO Family members, creating a team spirit.
• Strong, dependable leader that will happily join and assist the team to maintain high standards.
• Great communication skills, written and verbal English.
• Flexible in decision making and handling change.
• Energy and drive to deliver results beyond expectations.
• Understanding of departmental performance, including financials, and delivering practical actions for improvement.
• Leadership to ensure a safe working environment.

Additional Information:

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £14.42 per hour
• On-site role
• Working hours: Friday to Monday (9:00am - 16:30)
• 28-hour per week fixed-term contract
• Refer a Friend Scheme
• On-Site Free Meals
• In-house training opportunities
• Genuine career development opportunities, both nationally and internationally

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.