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- Tasks: Lead daily operations, ensuring top-notch guest experiences and property maintenance.
- Company: Join a stunning luxury resort in the beautiful Cairngorms, offering exceptional self-catering properties.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team environment.
- Why this job: Be part of a forward-thinking resort dedicated to creating unforgettable guest experiences.
- Qualifications: Experience in luxury resorts, strong leadership skills, and a passion for guest service required.
- Other info: Perfect for outdoor enthusiasts looking to thrive in a scenic location.
The predicted salary is between 36000 - 60000 £ per year.
Arecibo are delighted to be recruiting for an experienced Manager for our client, a stunning luxury resort nestled in the heart of the Cairngorms, offering a range of exceptional self-catering properties including large villas, spacious apartments, and charming Scandinavian-style chalets. The resort also boasts a beautiful 9-hole, par 3 golf course, a vibrant restaurant, bar, and lounge, as well as leisure facilities including indoor heated swimming pools, tennis courts, and children's play areas.
Why This Role Is Perfect for You:
As Manager, you will play a pivotal role in delivering an exceptional guest journey from start to finish. With a focus on housekeeping excellence, you will ensure that each property is maintained to the highest standards, guaranteeing guests an unforgettable stay. Your commitment to outstanding guest service and attention to detail will be key to maintaining the resort's reputation for quality. Whether it's helping guests plan their stay, ensuring the cleanliness of the properties, or delivering efficient operations, your expertise will ensure a seamless experience for all visitors.
Key Responsibilities:
- Oversee day-to-day operations of the resort, ensuring excellence in housekeeping, guest services, and property maintenance.
- Foster a positive guest experience, proactively addressing needs, providing concierge-level service, and anticipating guest expectations.
- Lead, mentor, and develop a dedicated team, fostering a collaborative and motivated environment.
- Maintain high standards of cleanliness and presentation across all self-catering properties, ensuring attention to detail at all times.
- Drive operational efficiency while ensuring a premium service offering.
- Monitor guest feedback and continuously adapt services to enhance the guest journey.
- Manage the resort's financial performance, maximising profitability through effective cost control and operational improvements.
What We're Looking for:
- Proven experience in a similar role, ideally within luxury resorts or large self-catering properties.
- Strong commercial acumen with the ability to demonstrate results-driven leadership.
- Passion for delivering first-class guest service, with a commitment to housekeeping excellence.
- Ability to lead and develop teams, ensuring high performance and a positive culture.
- Entrepreneurial mindset with a proactive approach to driving improvements and added value.
- Excellent communication skills and the ability to engage with guests, staff, and stakeholders.
Benefits:
- Competitive salary and benefits package.
- Work in a beautiful, scenic location ideal for outdoor enthusiasts and those who love exploring the Cairngorms.
- Opportunities for professional development and career progression.
- A dynamic, supportive team environment.
This is an exciting opportunity for an experienced Manager to join a forward-thinking luxury resort that is committed to creating memorable experiences for guests. If you have a passion for excellence in hospitality, a keen eye for detail, and a strong track record of operational success, we would love to hear from you. Apply now to start your next adventure in hospitality!
Manager employer: Arecibo People
Contact Detail:
Arecibo People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager
✨Tip Number 1
Research the luxury resort industry and understand the specific challenges and trends. This knowledge will help you speak confidently about how you can contribute to the resort's success during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in luxury resorts. Attend industry events or join relevant online groups to make connections that could lead to referrals.
✨Tip Number 3
Prepare examples of your past experiences that demonstrate your ability to lead teams and enhance guest experiences. Be ready to discuss specific situations where you improved operations or resolved guest issues effectively.
✨Tip Number 4
Familiarise yourself with the resort's offerings and unique features. Being able to discuss how you would enhance their current services or introduce new ideas will show your genuine interest in the role.
We think you need these skills to ace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in luxury resorts or self-catering properties. Emphasise your leadership skills and any achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest service. Mention specific examples from your previous roles that align with the responsibilities of the Manager position, such as improving operational efficiency or leading a successful team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as commercial acumen, attention to detail, and team leadership. Use concrete examples to illustrate how you have successfully applied these skills in past roles.
Showcase Your Understanding of the Role: Demonstrate your understanding of the resort's values and the importance of maintaining high standards in housekeeping and guest services. This can be done by referencing the specific qualities that make the resort unique and how you plan to contribute to its success.
How to prepare for a job interview at Arecibo People
✨Showcase Your Leadership Skills
As a Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully mentored staff in the past and fostered a positive work environment.
✨Emphasise Guest Service Excellence
Highlight your passion for delivering first-class guest service. Be ready to discuss specific instances where you went above and beyond to enhance a guest's experience, as this is crucial for the role.
✨Demonstrate Commercial Acumen
The role requires strong commercial awareness. Be prepared to talk about how you've maximised profitability in previous positions through effective cost control and operational improvements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest feedback. Think of scenarios where you had to address guest concerns or improve service delivery, and explain your approach.
