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For Companies At a Glance
- Tasks: Lead and support the Meetings & Events team to create unforgettable experiences.
- Company: Join Radisson Hotel Group, a global brand with a dynamic culture.
- Benefits: Enjoy competitive salary, quarterly incentives, free meals, and discounted travel.
- Why this job: Step into a leadership role and make a real impact in hospitality.
- Qualifications: Experience in Meetings & Events and strong leadership skills required.
- Other info: Ongoing training and career progression opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive (dependent on experience) + Quarterly Incentive Plan
Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group.
What’s in it for you?
- Competitive salary (DOE)
- Quarterly Incentive Plan – rewarding your impact
- Free parking or discounted rail travel
- Complimentary meals on duty
- Special team member rates at Radisson hotels worldwide
- Contributory pension scheme & Life Assurance
- Access to our Employee Assistance Programme (UNUM)
- Ongoing training and genuine career progression opportunities
- 20 days holiday + bank holidays
- Discounted Gym Membership, including pool and leisure facilities
About the Role
As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience.
Key Responsibilities
- Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
- Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
- Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
- Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
- Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
- Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
What We’re Looking For
- Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment
- Previous supervisory or team leadership experience (preferred)
- Strong organisational and prioritisation skills
- Excellent communication and interpersonal abilities
- Proactive, hands-on approach with a positive mindset
- Ability to thrive in a fast-paced, changing environment
- Passion for delivering outstanding guest and client experiences
- Confidence using Microsoft Office and booking/sales systems
If you’re ready to take the next step in your career, lead by example, and join a team where anything is possible, we’d love to hear from you. Say Yes I Can! and apply today.
Meeting and Events Supervisor in Manchester employer: Area Support Office, Manchester
Contact Detail:
Area Support Office, Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Events Supervisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Meetings & Events Supervisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with Radisson Hotel Group's values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your skills during interviews! Be ready to discuss specific examples of how you've driven enquiry conversion or improved client experiences in your previous roles. This is your chance to shine and demonstrate your leadership potential.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Meeting and Events Supervisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Meetings & Events Supervisor role. Highlight your previous experience in a similar position and any leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the hospitality industry and how your background makes you the perfect fit for this role. Be sure to mention specific examples of your achievements in meetings and events.
Show Off Your Communication Skills: As a Meetings & Events Supervisor, communication is key! Make sure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your excellent interpersonal abilities right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team at Radisson Hotel Group!
How to prepare for a job interview at Area Support Office, Manchester
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Meetings & Events sector, especially within hospitality. Brush up on Radisson Hotel Group’s values and recent achievements to show you’re genuinely interested in the brand.
✨Showcase Your Leadership Skills
As a Meetings & Events Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully supported or coached team members in previous roles, highlighting your proactive approach and positive mindset.
✨Master the Art of Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can convey your ideas effectively, especially when discussing client experiences and sales conversion strategies.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios where you’ve turned a difficult client interaction into a positive experience, showcasing your solution-focused approach.